Administrative Assistant Data Entry

Alicia White

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***.****@*****.***

Work History

Door Dash - Independent Contractor

Jan 2021 - Present

● Delivering requested items (food, products) to respective clients Exact Staff - Staffing Supervisor

Feb 2020 - Mar 2020

Layoffs due to Covid-19 virus

● Achieved staffing objectives by recruiting and evaluating job candidates; advised managers; and managed relocations and intern program.

● Assembled applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; and maintaining rapport.

● Determined applicant requirements by studying job description and job qualifications.

● Attracted applicants by placing job advertisements, contacting recruiters, and using newsgroups and job sites.

● Determined applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements.

● Evaluated applicants by discussing job requirements and applicant qualifications with managers and interviewed applicants on a consistent set of qualifications.

● On-boarded and processed newly hired and previously hired field employees

● Determined eligibility of newly hired and re-hired employees using the E-Verify USCIS database system

● Ensured WOTC compliance

Robert Half / Office Team - Administrative Assistant October 2019 - January 2020

● Worked as a temporary employee on various assignments as needed, in an HR or Administrative Assistant capacity

Pacific Staffing - HR and/or Administrative Assistant August 2019 - January 2020

● Worked as a temporary employee on various assignments as needed, in an HR or Administrative Assistant capacity

Johnson Controls, Inc. - Service Coordinator

April 2018 - August 2019

● Professionally handled customer complaints and attempts to resolve, involving supervisor when necessary

● Validated and performed invoicing transactions for service calls in Oracle based computer systems daily

● Exercised independent discretion and judgment to solve problems regarding the daily administrative requirements

● Maintained and organized department records (both paper and electronic files)

● Reviews team productivity through constant analysis, assessment and course correction.

● Prepared and/or reviewed various financial reports on days to invoice, unbilled backlog, on-time service visits, on-time renewals and renewal rate, vehicle mileage per call, and other various productivity and financial statistics

● Identified methods to minimize travel, downtime or situations that stand in the way of delivering prompt, cost efficient service

● Drove the on time planned service contract renewal process.

● Entered renewed contract information into booking systems. May assist management in output reporting for accurate forecasting.

● Determined eligibility of newly hired and re-hired employees using the E-Verify USCIS database system

● Proactively worked with customers and sales to ensure early renewals. Volt Workforce Solutions - Branch Coordinator

Oct 2007 - Oct 2017

● Helping and assisting with application processes

● Ensured WOTC compliance

● Maintain proper Workers Comp Claims and Disability files and assist employees as necessary

● Assist on all UI claims

● Timely maintenance of administrative tasks

● Maintain branch calendar to organize and schedule orientations and interviews

● Maintain email inbox and respond in a timely manner

● Participate and collaborate in location meetings and events, including team requisition meeting

● Order Office Supplies

● Process invoices

● Determines eligibility of newly hired and re-hired employees using the E-Verify USCIS database system

● Assist with Corporate compliance processes

● Ensure timely data entry and maintain data integrity of candidate and field employee information as needed/requested

● Maintain file management per Volt Workforce Solution guidelines

● Build positive working relationships with internal team members and business partners

● Project coordination to included materials requisitioning, hardware purchasing and installation, personnel tracking, and Regional events

● Strong calendar and schedule tasking using Microsoft Office

● Provided Regional administrative support for the previous four Branch Managers in the Sacramento Area, to include program coordination and implementation

● Performed a variety of other administrative tasks as necessary and when requested, to ensure goal completion

● Performed/supported subcontractor invoice review to ensure compliance of contract terms and accuracy of charges

● Provided information for subcontract auditing; reviewed subcontractor audit reports and implemented audit recommendations; coordinated audit responses with audit agencies and clients

● Provided support in the development of status reports

● Planned, organized and supervised support and administrative activities, processes and procedures.

● Maintained files, databases, departmental operational information including expense records and equipment usage

● Honorably Discharged - United States Air Force

REFERENCES

Excellent professional and personal references available upon request

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