Office Technician Data

RONALD FELICIANO

**** ***** ****** ******** #*** Bartlett, TN 38135. 727-***-**** ******.*********@*-******.***

Thirty years’ experience in Telecommunications. Strengths include ability to install and service a wide variety of telecommunications equipment and services and manage multiple projects simultaneously to meet deadlines. Enthusiastic and quick learner who takes responsibility and produces results.

EMPLOYMENT HISTORY:

T-Mobile – Memphis TN 5/18 – Present

Technician II/OSP Technician/ISP Technician

Locate, Maintain & Protect Sprint Fiber Network underground & aerial cables in Arkansas and Tennessee. Using the PDLM RD8000 and Viavi OTDR to maintain the long-distance cable routes. Perform ISP Central Office environment duties and provided remote hands support with the network center.

Verigent Communications/Raymond James – St Petersburg, Fl 1/17 – 5/18

Systems Engineer

Performed Avaya CM 6.3 to CM 7 upgrades for Survivable Locations on S8300 project. Performed maintenance on Avaya AVP, Utility Server, LSP, BSM, and SDM platforms. Experienced in Vmware, Vspere Client, Prognosis, WinSCP, and Avaya SDM Client software. Installed Cisco, Salira, Juniper MX-960, and QFX-5100 routers. Installed and Provisioned Yealink Cisco VOIP phones. Central Office Transmission Installation to include Fujitsu 7500 Flashwave ROADM, 9500 Flashwave DCS, Power plants, Battery Stands, and Gel Cells Installation. Performed Atlas Provisioning.

Tekmark Global & Frontier Communications – St Petersburg, Fl 2/16 – 12/16 VOIP Support Technician

Performed service restorations of single customer VoIP troubles and outages, network analysis, escalation for network-level troubleshooting activities, Analyze customer data and VoIP configurations.

Provide Tier II technical support for Residential and Business VoIP customers. Skilled in Cisco, AXS Vision - Motorola/Arris, Panorama - Tellabs, AMS GPON- Alcatel Lucent, Endeavor/DPI, Viryanet, Simpl, MetaSwitch CFS/EAS, RFC 3261/SIP Trunking, SIP, Ethernet, Uverse, DSL, FiOS, FTTP. VOIP Provisioning, BPON, GPON, Juniper ERX1440/E320

Florida State Fairgrounds – Tampa, Florida 9/15 –2/16 Data Technician

Installation of Cisco routers and Siemens VOIP systems. Installation of CAT5/CAT6/COAX data wiring. Service of low voltage wiring for sound and security systems. Knowledgeable in TCP/IP connectivity.

Trans Global Communications - Tampa, Florida 6/10 –11/11 Central Office Technician

Installed Cisco ONS 15454, 6509, 7609S, Tellabs 8860, Lucent DMX Metropolis, Alcatel 1665, Alcatel 7450-ESS7, Fujitsu Flashwave 7500, Spirent 6500 and Sun Netra 440, and the Sonus Network GSX 9000.

Tucker Technology - Tampa, Florida 1/07 - 6/10 OSP/ISP Technician

Locate and Protection AT&T Fiber Network Cable in Central & Western Florida region.

All Points Technologies - Bronx New York 1/03 - 1/07 Systems Technician

Installed, provisioned, programed, and maintained the Avaya Partner/Legend IP Office equipment. Maintained the Toshiba and NEC PBX equipment at customer premises.

AT&T Local Network Services - Tampa Florida 2/99 - 7/02 Operations Installer

Installed, provisioned and maintain Lucent, Nortel and Cisco OCX fiber optic equipment in local services nodes, POP locations and customer premises to be used with backbone structures and customer fiber optic networks. Install and maintain Adtran and Westcom channel banks to be utilized with distribution and delivery of Type I and Type II services to AT&T customers. Interface with LECs, long distance providers and other optical carriers to arrange, provide and troubleshoot delivery of services to AT&T customers. Act as the team leader for installation activities on fiber optic installation projects when required. Assist in the development and delivery of disaster recovery services, most notably with regard to communications recovery related to the World Trade Center disaster earlier in 2001.

EDUCATION AND TRAINING:

ITT Telephone Training - New York, New York, 2/84-7/84

Graduated from program with certification to perform business telephone installation and repair.

Westchester Community College - Valhalla, New York, 1/81-6/83

Installation and Repair Training related to Lucent OC3, OC12, OC48 products as well as Cisco MSP 15454

CERTIFICATES RECEIVED:

3CX Basic Certified Engineer

Frontier VOIP Training Certificate 2/16

AT&T TP3000 Certification 6/10

OSP Certification - AT&T 1/07

Bellcore Sonet 1/99

Nortel Access Node 10/98

T:Dax Sonet 3/96 DSC IWRM 9/92

REFERENCES:

Furnished upon request.

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