Front Desk Service Representative

Priscilla D. Mills

****************@*****.*** 678-***-**** 770-***-****

***** *** **, *********, ** 30014

PROFESSIONAL SUMMARY

I am older and retired, but would bring to your company extensive experience and professionalism. While working for NCBOE I was awarded The Tall Tiger Award many times I also had a full page write up in the Covington News Newspaper.

SKILLS

• Medicaid

• Eligibility determination

• Check-in coordination

• HIPAA compliance

• Front desk supervision

• Appointment scheduling

EXPERIENCE

Patient Service Representative

Piedmont Health Care August 2015 - November 2019

Maintained data integrity with accurate and concise documentation of patient-related interactions in [System].

Oversaw front desk operations, including lobby maintenance, patient check-in, and general office reception.

Set up patients for appointments with timely benefits verification, referral processing, and insurance authorizations.

Front Desk Secretary

Newton County Board of Education July 2003 - October 2012

Managed all incoming and outgoing mail, packages, and faxes.

Maintained accurate, compliant accounts, inputting new transactions each day.

Coordinated successful conferences, meetings and special events, including catering and equipment setup.

EDUCATION

Business

Newton County High School Covington, GA May 1967

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