Jenifer Velazquez
**** ******* ** *******, ** ***38 • 352-***-**** • ***************@*****.***
CAREER OBJECTIVE
Hard working professional with 1+ years experience and a proven knowledge of costumer service, call center, records management, and patient relations. Aiming to leverage my skills to successfully fill the Administrative Assistant role at your company.
EXPERIENCE
SPARTON ELECTRONICS
Machine Operator, Jan 2020-present
·Multi-site operations
·Perform quality checks on products and parts.
·Package finished products and prepare them for shipment.
WALKING CLINIC DR. HARRY LOPEZ
Administrative Assistant, Feb 2016- Jun 2017
·Answer telephones, direct calls, and take messages.
·Greet visitors, ascertain purpose of visit, and direct them to the appropiate staff.
·Listen attentively to costumer by telephone or in person to provide information about services and ensure a positive comunication.
·Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
·Complete insurance or other claim forms.
·Prepare itemized statements, bills, or invoices and records amounts due for services provided.
·Prepare billing statement for patients and ensured correct diagnostic coding.
·Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
EDUCATION
UNIVERSIDAD DEL TURABO
Gurabo, PR
Information Processing with Medical Billing (2013)