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Dental Assistant Customer Service

Location:
Phoenix, AZ
Posted:
May 05, 2022

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Resume:

VANESSA MORALES

**** * **** *** ******* Az, *****

602-***-****

adqy9b@r.postjobfree.com

OBJECTIVE

Driven and successful customer service professional with more than 6 years experience, Proactive with organized and motivational leadership style and solid understanding of business. Excellent analytical and problem solving planning and conflict resolution skills, able to handle multiple projects while producing high quality work in a fast paced Environment.

PROFESSIONAL SKILLS

Bilingual, fluent in English and Spanish.

Excellent communication skills

Multi-task, Time management

Excellent team player and ability to work independently

Proficient in Microsoft office (outlook Excel PowerPoint and word)

Achieve targets and work under pressure

Ability to motivate and drive results

Excellent in sales and problem solving

EXPERIENCE

A Beary Nice Smile Dental

Lead Dental Assistant/ April 2018- present

Worked chair-side assisting family dentist with routine cleaning and specialized procedures, making patients feel as relaxed as possible and preparing them for treatment.

Gained experience in exposing and processing X-rays; fabricating crowns, pouring impressions trimming models and preparing orthodontic equipment; and assisting with extractions, impactions, fillings, implants, local anesthesia, suture placements/removals and biopsies.

Efficiently manage patient care, office and laboratory duties within a multi specialty dental group. Expose and process dental X-rays; maintain patient records and lab equipment; sterilize instruments; assist office manager with patient scheduling, billing and insurance claims; and educate patients on postoperative and general oral health care.

EDUCATION

May 2011

High School diploma

3.7 GPA

Maryvale High School

Phoenix Az 85031



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