Dental Assistant Customer Service
Resume:
VANESSA MORALES
**** * **** *** ******* Az, *****
**************@*****.***
OBJECTIVE
Driven and successful customer service professional with more than 6 years experience, Proactive with organized and motivational leadership style and solid understanding of business. Excellent analytical and problem solving planning and conflict resolution skills, able to handle multiple projects while producing high quality work in a fast paced Environment.
PROFESSIONAL SKILLS
Bilingual, fluent in English and Spanish.
Excellent communication skills
Multi-task, Time management
Excellent team player and ability to work independently
Proficient in Microsoft office (outlook Excel PowerPoint and word)
Achieve targets and work under pressure
Ability to motivate and drive results
Excellent in sales and problem solving
EXPERIENCE
A Beary Nice Smile Dental
Lead Dental Assistant/ April 2018- present
Worked chair-side assisting family dentist with routine cleaning and specialized procedures, making patients feel as relaxed as possible and preparing them for treatment.
Gained experience in exposing and processing X-rays; fabricating crowns, pouring impressions trimming models and preparing orthodontic equipment; and assisting with extractions, impactions, fillings, implants, local anesthesia, suture placements/removals and biopsies.
Efficiently manage patient care, office and laboratory duties within a multi specialty dental group. Expose and process dental X-rays; maintain patient records and lab equipment; sterilize instruments; assist office manager with patient scheduling, billing and insurance claims; and educate patients on postoperative and general oral health care.
EDUCATION
May 2011
High School diploma
3.7 GPA
Maryvale High School
Phoenix Az 85031
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