Service Representative Customer
Resume:
Empathetic patient services representative with *+ years of experience. I am seeking a career advancement in the bay area where my customer service and problem- solving skills could maintain proper professional company standards. At the Northbay Healthcare Employee Health Clinic I worked tirelessly to ensure employees of Northbay were given clear set guidelines as how to operate when the immediate findings of a COVID sick employee in the emergence of the pandemic. Professional Experience
June 2015 - June 2018 Lead Six Flags Discovery Kingdom August 2020 - January 2022 Patient Service Representative Northbay Healthcare Education
August 2014 - June 2017 High School
Deploma
American Canyon High at American Canyon
Key Skills
EHR (Electronic Health Records)
Policies, procedures, and services knowledge
Answering phone calls
Patient scheduling
Active listening skills
Problem-solving skills
AB
Alexander
Babinsky
Customer Service Representative
728 Westpark
American Canyon, CA, 94503
*************@*****.***
Provide friendly, fast, clean, and safe service to families of all ages Maintaining my game(s) stand location(s) to look as inviting as possible Managing different game and attraction locations spanning the park Using a till to cash-out guests for cash and card payments Utilizing a business-like composure while handling with guest concerns Performed front desk duties using Cerner, Microsofy Office, Excel, and Outlook to assist medical personel and HR employees in a variety of tasks, including but not limited to sending medical clearences for new hires, audits, medical LOA, and mask fitting procedures
Complience with HIPPA in regards to sensitive patient and employee information Working on sudden and strict deadlines to be in complience with lawsuits, employee injuries, and medical audits Restocking of medical and office supplies when they run low Ensuring providers and other medical staff within the office are aware of any unexpected emergencies or meetings whenever they may appear
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