Foreclosure Specialist Loan Review

***** ***** **. *** ****, CALIFORNIA *****

PHONE 818-***-**** E-MAIL **************@*****.***

MARY TSOTSIKYAN

PROFESSIONAL EXPERIANCE

July 31 – Dec 2013 Bank of America Simi Valley. CA

Loan Review Analyst

Review expiration of benefits document

List curtailments which have been applied to loan insurance

Identification and reporting on areas of risk including: Quality, Compliance, Agent Mishandling, and System Limitations

Facilitation of meetings and collaboration with peers to generate reports and dashboards

Provides feedback and reporting on the effectiveness of risk assessment and identification of emerging issues

Assist action projects related to policy enhancements

Processing of select borrower assistance approvals, adherence to policy, tracking and reporting

Responsible for select Risk policy controls including approvals, ensuring adherence to policy, and producing summary reporting and feedback to ensure consistency throughout the company

Assists in creation and implementation of Risk and Marketing strategies including the development of new product offers and channel tests

Work closely with compliance department to assist in strategy development, policy adherence and the monitoring of possible risk gaps

Any additional assignments as directed by management

June 2012 – July 2013 MI Curtailment Simi Valley, CA

Foreclosure Specialist

Using Claims program pull status for loans eligible for MI curtailment

Input needed info to initiate MI curtailment process

Review and audit EOB document to determine type of information to be input into the system to obtain curtailment refunds from MI companies

Determine name of investor and requestor from EOB documents to input in the system

Names of documents to be used for curtailment reason for requesting curtailment from various MI companies- PMI Untied Guaranty Genworth and radian

Audit companywide internal errors that caused that caused loans to have their mortgage insurance curtailed

Enter payoff amount and date on payoff demand letter to be forwarded to mortgage insurance companies to request refunds for curtailed funds

Aug 2006 – June 2012 Bank of America Simi Valley, CA

MLO/Post Closing Specialist

Prepare mortgage documents to send to lenders as needed

Attach officer certificate to loan documents if required by lenders

Input loan document information into AS 400

Call lenders and attorneys to confirm shipping information

Call and lenders and attorneys to confirm accuracy of loan documents

Expedite internal requests for mortgage documents

Send internally requested files to lenders to have them certified and executed

Collect ship loan documents to lenders

Advise borrowers on the proper verbiage of loan modification documents

Have borrowers approve changes to loans by having them sign loan modification documents

Call attorneys and counties to obtain recoding information for the loan documents

Aug 2004 – July 2006 Countrywide Home Loans Simi Valley, CA

Servicing Procurement Tech

Obtaining recording information for loans from various websites

Entering loan servicing information into the system

Auditing Title Policy and Deed of Trust/Mortgage documents information accuracy

Enter Title Policy and Deed of Trust/Mortgage information into the system

Accept mail documents and disperse to appropriate personnel

Separate loan origination and non-loan origination documents using AS400

Scan and ship loan documents to appropriate locations nationally

Call external contacts to obtain loan information for documents

Assisting in special projects and assignments for other departments at the request of management

Preparing Loan Modification Agreements

Processing loan files.

Jan 2000 – July 2004 Security Specialists, Inc. Van Nuys, CA

Office Clerk

Entered daily reports into system using FileMaker

Organized and filed new client documents

Prepared and delivered security reports to clients with email, fax and US mail

Helped clients with retrieving reports

Assisted with mailing advertisements

Prepare and send invoices to clients using Peachtree

OTHER SKILLS

Adept at multi-tasking with ability to both provide and receive constructive feedback.

Customarily and regularly exercises discretion and independent judgment.

Strong organization skills.

Efficient on making deadlines and working under pressure.

Positive attitude and a great team player

Fluent in Armenian

COMPUTER SKILLS

Windows, Excel, Word, AS400, FedEx website, Outlook, Internet Explorer, I Portal, Lane guide.

Ability to learn new computer programs and applications quickly, with little instruction.

EDUCATION

Ulysses Grant High School

-High School Diploma

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