AUDU

FRANCIS JNR.

OPERATIONS MANAGER

PROFILE

A motivated, dedicated, fluent

speaking graduate seeking for the

position of customer service

representative which will utilize the

professional and technical skills

developed through past work

experience in this field. I have a

methodical customer focused

approach to work and a strong drive

to see thing done properly to

completion. I can relocate from my

current address if the need arises.

CONTACT

PHONE:

+234**********

ADDRESS:

68 KUSENLA ROAD LEKKI LAGOS,

NIGERIA.

EMAIL:

NGFINDERS@GMAIL

HOBBIES

WORKING

TRAVELLING

WORKING

EDUCATION

FEDERAL POLYTECHNIC IDAH

JAN 2012 - [To] DEC 2014

NATIONAL DEPLOMA IN ELECTRICAL ENGINEERING (GPG 3.13) LINK-TECK COMPUTER VENTURE

JAN.2015 - [To] JAN 2016

PROFICIENCY DEPLOMA IN INFORMATION TECHNOLOGY (PDIT) GPA – 3.32

WORK EXPERIENCE

OGA TAXI LIMITED – CUSTOMER SUPPORT REPRESENTATIVE FEB. 2016–[To] JULY 2019

RECEIVE CUTOMER COMPLAIN ABOUT DRIVERS AND PROVIDE VIABLE SOLUTION. THERE WAS A CASE OF FALSE ACCUSATION FROM CUSTOMER TO A DRIVER, BUT AFTER EXTENSIVE INVESTIGATION I RESOLVED THE ISSUE AMICABLY.

GREEN SHUTTLE SERVICESS - OPERATIONS MANAGER

AUGUST 2019–[To] DECEMBER 2020

MANAGE A FLEET OF 100 COMPANY DRIVERS AND ALSO MANAGE BOOKING.COM GRAND TRANSPORTATION IN LAGOS.

FINDERS CUSTOMER SUPPORT

JANUARY 2021–[To] SEPTEMBER 2021

PROVIDE CUSTOMER SUPPORT SERVICE TO CUSTOMERS WHO SHOP ON THE PLATFORM.

SKILLS

75%

COMMUNICATION

LEADERSHIP

SALES

PLANING

STRATEGY

MARKETING

Contact this candidate