Support Representative Customer
Resume:
AUDU
FRANCIS JNR.
OPERATIONS MANAGER
PROFILE
A motivated, dedicated, fluent
speaking graduate seeking for the
position of customer service
representative which will utilize the
professional and technical skills
developed through past work
experience in this field. I have a
methodical customer focused
approach to work and a strong drive
to see thing done properly to
completion. I can relocate from my
current address if the need arises.
CONTACT
PHONE:
ADDRESS:
68 KUSENLA ROAD LEKKI LAGOS,
NIGERIA.
EMAIL:
NGFINDERS@GMAIL
HOBBIES
WORKING
TRAVELLING
WORKING
EDUCATION
FEDERAL POLYTECHNIC IDAH
JAN 2012 - [To] DEC 2014
NATIONAL DEPLOMA IN ELECTRICAL ENGINEERING (GPG 3.13) LINK-TECK COMPUTER VENTURE
JAN.2015 - [To] JAN 2016
PROFICIENCY DEPLOMA IN INFORMATION TECHNOLOGY (PDIT) GPA – 3.32
WORK EXPERIENCE
OGA TAXI LIMITED – CUSTOMER SUPPORT REPRESENTATIVE FEB. 2016–[To] JULY 2019
RECEIVE CUTOMER COMPLAIN ABOUT DRIVERS AND PROVIDE VIABLE SOLUTION. THERE WAS A CASE OF FALSE ACCUSATION FROM CUSTOMER TO A DRIVER, BUT AFTER EXTENSIVE INVESTIGATION I RESOLVED THE ISSUE AMICABLY.
GREEN SHUTTLE SERVICESS - OPERATIONS MANAGER
AUGUST 2019–[To] DECEMBER 2020
MANAGE A FLEET OF 100 COMPANY DRIVERS AND ALSO MANAGE BOOKING.COM GRAND TRANSPORTATION IN LAGOS.
FINDERS CUSTOMER SUPPORT
JANUARY 2021–[To] SEPTEMBER 2021
PROVIDE CUSTOMER SUPPORT SERVICE TO CUSTOMERS WHO SHOP ON THE PLATFORM.
SKILLS
75%
COMMUNICATION
LEADERSHIP
SALES
PLANING
STRATEGY
MARKETING
Contact this candidate