Elizabeth Zachary
Carrollton, TX *********.********@*****.*** 469-***-****
SUMMARY
Problem-solver, dependable, great computer skills, team- player, multi-tasking, accuracy, customer service, attention to detail, reliable, motivated self-starter with a strong desire to learn, committed, flexible, hard worker.
Proficient mortgage processing experience for conforming and nonconforming loan types, including USDA, FHA, VA, and all types of bond loans.
Trained and certified to assume underwriting responsibilities.
EXPERIENCE
First Guarantee Mortgage DBA Good Mortgage Plano, Texas July 2020 - Present
Sr. Loan Processor
Process all types of conforming and nonconforming loan types, USDA, FHA, VA, Non QM and all types of bond loans.
Assisting Mortgage Professionals with their refinance customers
Required to maintain daily contact with borrowers
Held a pipeline of 60 to 40 loans a month, with a 70% pull thru rate
Managed weekly pipeline reports, keeping track of all SLA
Mr. Cooper, Irving, TX Feb 2020 – June 2020
Sr. Loan Processor
Process all types of conforming and nonconforming loan types, USDA, FHA, VA, and all types of bond loans.
Assisting Mortgage Professionals with their refinance customers
Required to maintain daily contact with borrowers
Held a pipeline of 60 to 40 loans a month.
Managed weekly pipeline reports, keeping track of all SLA
Town Square Mortgage, Frisco, TX Jul 2019 - Feb 2020
Sr. Loan Processor
Process all types of conforming and nonconforming loan types, USDA, FHA, VA, and all types of bond loans.
Assist top producing Loan Officers
Trained and certified to assume underwriting responsibilities.
Held a pipeline of 20 to 35 loans a month.
Managed weekly pipeline reports with loan officers and management
Cardinal Financial/Lend Genie, Plano, TX Oct 2018 - Jul 2019
Sr. Loan Processor
Opened brand new mortgage branch known as the DBA Lend Genie
Processed all types of conforming and nonconforming loan types, USDA FHA, VA, and all types of bond loans.
Assisted top producing Loan Officers
Trained in closing and Jr underwriting tasks
Managed weekly pipeline reports with Management staff.
American Financial Network, Plano, TX May 2017 - Sep 2018
Sr. Loan Processor
Processed all types of conforming and nonconforming loan types, USDA, FHA, VA, and all types of bond loans.
Followed my top producing Loan Officer that included our team of LOAs and Production staff
Held a pipeline of 20 to 35 loans a month, while closing the most loans in ten days or less.
Managed weekly pipeline reports.
Academy Mortgage, Plano, TX Aug 2014 - Apr 2017
Sr. Loan Processor
Processed all types of conforming and nonconforming loan types, USDA, FHA, VA, all types of bond loans, and home renovation loans.
Worked with underwriting and closing departments to meet deadlines.
Assisted top producing Loan Officers and Management.
Held a pipeline line of 20 to 30 loans a month, closing at least 25 loans a month
Aspire Mortgage, Dallas, TX Feb 2013 - Jul 2014
Sr. Loan Processor
Followed my top producing Loan Officer that included our team of LOAs and Production staff
Processed thirty to forty FHA, VA, USDA, Conventional, and Home renovation loans
Worked with underwriting and closing departments to meet deadlines.
Prepared and distributed operations report to management
Cobalt Mortgage, Plano, TX Oct 2012 - Feb 2013
Sr. Loan Processor
Processed FHA, VA, USDA, and conventional loans.
Followed my top producing Loan Officer that included our team of LOAs and Production staff
Monthly funding, cancellations, and pipeline reports.
Worked closely with the underwriting and closing department to get loans closed on time.
Prime Lending, Dallas, TX 2010 - Jun 2012
Sr. Loan Processor
Held a pipeline of 25-35 loans a month
FHA, VA, USDA, and FHA 203k and Conventional loans.
Received certification as a DPC processor to sign off own conditions.
Became a part of a team that included top producing loan officers and Loa’s
Managed weekly pipeline reports within our mini branch
Colonial Savings, Dallas Texas 2008 - 2010
Sr. Loan Processor
Through daily contact with the sales teams and business partners, I ensured that the Inside teams developed and delivered the products, services, and communication that our clients deserved with every closed loan.
Processed 25-50, FHA, VA, USDA, and Conventional loans.
NTX Mortgage, Plano, Texas 2000 - 2008
Partner and Operations Manager
A Sr. Partner, I was able to maintain a substantial growth rate in all aspects of our retail mortgage operations. I significantly improved profitable product development thru credit risk management that ensured loan quality, reduced delinquencies, and improved operational efficiencies that increased productivity by 25%: and cost controls that strengthened the bottom line.
I implemented a hands-on quality control and audit management system that ensured regulatory compliance, in all areas, while still meeting company, investor, and secondary market requirements.
I improved profitability by reducing loan delivery from over 60 days from the date of funding to less than 30 days by cross-training staff and streamlining processes that contributed to a 10% overall cost reduction. I created compliance policies that improved overall credit risk management.
I Improved productivity of post-closing and document management areas by over 25% while also attaining over 5% reduction in staffing levels with no loss of quality. This included funding, pre and post-closing audits, and a document imaging system that controlled file management that followed government-regulated compliance programs.
EDUCATION
The University of Texas at Dallas 1996
Bachelor of Arts