Service Representative Customer

LeeAnn Johnson

209-***-****

*****************@*****.***

*** ******** ***, ******* **, 95354

Objective

I am a customer service specialist with 20+ years experience in customer satisfaction. My goal is to continue cultivating the skills necessary to progress in my field of long-term interest. Professional Experience

9/2018 - 3/2022 Amazon Fulfillment Center - Associate / Problem Solving

- I earned my pallet jack license while working for Amazon

- As a problem solver, I would go into the system and fix orders so they were able to be accurately scanned and tagged for fulfillment and shipping.

- I also worked in receiving and preparation, where I processed returns, tagged incoming merchandise, and stocked pallets.

4/2018 - 10/2018 CVS - Customer Service Representative

- As a customer service representative, I was a main cashier and cash handler.

- I also stocked, cleaned, greeted customers, labeled, organized, and staged the floor for guests on a daily basis.

5/2014 - 8/2018 Cornerstone Business Solutions - Customer Service Representative

- As a customer service representative in a call center setting, I handled billing, payments, light technical support, and managed many other customer account features as well. Education

Everest University

AA in Accounting, Earned in 2014

Additional Skills

- Pallet Jack License

- Typing 35 wpm

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