Customer Service/Administrative Support
Resume:
Lynn Clevenger
****.*********@********.***
TECHNICAL SKILLS
Extensive Customer Service and Support
MS Word, Excel and Outlook
Independent Worker
Meet Multiple Deadlines
Multi-Line Phones
Receptionist
Problem Solving and Research
Some A/P
Supply Ordering
Scheduled office equipment maintenance
EXPERIENCE
OPERATING CLERK
Pacific Gas & Electric New Business, Redding, CA Jan 2003 – July 2019
Responsible for preparing construction jobs, tracking availability for crews and change orders
Assisted customers with disconnect/reconnect requests and coordinating with electrical contractors
Order department specific supplies and office needs
Reviewed contracts for compliance and accuracy
Tracked employee overtime on an annual basis for HR and Union Compliance
Limited A/P per company specific guidelines
Job follow up and communicate to construction departments for closure procedures
Answer phones and direct or assist customers as needed
Multi agency interaction for special projects, engineering and billing
EDUCATION
SHASTA COLLEGE - Redding, CA
Completed coursework towards A.A. General Studies
Interpersonal Communications
Natural History
Mathematics
CHEMEKETA COMMUNITY COLLEGE - Salem, OR
Completed coursework towards A.A. General Studies
Sociology
Contemporary Television
REFERENCES
PG&E Service Planning Supervisor - Lew Blevins 530-***-****
ADDITIONAL
Xerox Professional Selling Skills Course
Counter Technician Training Course for Building Personnel
Completion of Safety Training for Field Personnel
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