Csr Data Entry
Resume:
Michelle Keller
Georgetown, FL ***** Phone: 386-***-**** Email: ************@*****.***
Objective
Seeking employment with possible advancements where I can utilize my work experience with managing data as well as customer needs and expectations. I enjoy working with computers that require mass amounts of data input. I work effectively and efficiently with minimal supervision.
Highlights
Computer Applications
Computer Maintenance
Software
Installation/Troubleshooting
Salesforce
Incoming/Outgoing Customer
Support
Computer Networking
Apple Products/IOS Systems
Able to learn and adapt to new information
quickly
AMS Citrix XenApp
Data Entry
Education
Independence University - Salt Lake City, UT
AAS - Business Management and Accounting
2015
Work History
Apr 2017
to
September 2021
iOS IT Specialist
Transcom - Denver, CO
Provide technical support for software maintenance or use. Monitor computer system performance to ensure proper operation. Read documents to gather technical information.
Collaborate with others to resolve information technology issues. Resolve computer software problems.
Install computer hardware.
Teach others to use computer equipment or hardware. Train others in computer interface or software use. Test software performance.
Modify software programs to improve performance.
Jun 2015
to
Mar 2017
CSR - Contract Work
Convergys - Cincinnati, OH
Refer customers to appropriate personnel.
Respond to customer problems or complaints.
Discuss goods or services information with customers or patrons. Troubleshoot customer issues with payment
Oct 2008
to
May 2015
Customer Support
American Support - Daytona, FL
Discuss goods or services information with customers or patrons. Respond to customer problems or complaints.
Refer customers to appropriate personnel.
Calculate costs of goods or services.
Execute sales or other financial transactions.
Prepare documentation for contracts, transactions, or regulatory compliance. References
Available Upon Request
Contact this candidate