PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
KATHERINE
HEWITT
K
**** ** ** ** *****, North Lauderdale, Florida 33068, 605-***-****, *********@*****.*** Diligent [Job Title] competent as team leader and department manager. Handles workloads with good organizational and planning abilities. Accomplished in maintaining strong safety records and team performance levels.
Expert housekeeping professional dedicated to maximum efficiency, safety, and customer satisfaction. Maintains high standards of work quality with thorough inspections and strong attention to detail. Oversees, trains, and motivates housekeeping personnel to consistently meet demands. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.
Current student working toward my [Degree] in [Area of study] and looking for an opportunity to begin my career in the field. Capable of identifying and quickly closing any knowledge gaps to offer value to my employer and team.
People person, work well with
public
Crisis prevention intervention
trained
EMT certified
Janitorial Services Supervisor November 2018 - Current A&W janitorial Rapid city, SD
Monitored work-related risks, eliminated safety hazards, and reported larger concerns to direct supervisor. Kept team turning over over rooms within [Number] hours, including replacing linens, collecting trash, replenishing supplies, and cleaning surfaces.
Managed paperwork, reports, and schedules for team of [Number] housekeeping staff. Waitress December 2018 - March 2019
Hotpot Lauderdale lakes, Fl
Handled all guest needs with upbeat attitude and attention to detail. Established pace of the meal in accordance to each table's individual needs. Worked in a fast-paced environment, handled multiple priorities and learned new procedures. Advised guests on appropriate combinations of food and drinks, accommodating requests and noting preferences.
Delivered genuine hospitality and an exceptional dining experience. Safety and Security Officer January 2013 - January 2015 South Dakota Board of regions Rapid city, SD
Defused conflicts by using de-escalation and crisis management techniques. Patrolled public areas to detect irregularities and prevent unauthorized entry. Investigated disturbances, alarms, and unusual activities. Worked closely with local law enforcement to collect, review, and transfer evidence. H
EDUCATION
Maintained detailed documentation, logged inspections, and incident reports. Identified security concerns through regular facility and equipment inspections. Warned violators of rule infractions, such as loitering, smoking, or carrying forbidden articles. Responded to medical or security emergencies to perform first aid, secure scenes, and detain individuals. Interacted cordially when communicating with public. Operated radio or telephone equipment and console monitors. EMT certification September 1997
Western Dakota Technical institute, Rapid city, SD General studies May 1992
St.Martins Academy, Rapid city, SD