Traffic Coordinator Customer Service
Resume:
Michelle Stafford
Ontario, CA *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Operations Administrative Assistant
Clear Lane Freight - Rancho Cucamonga, CA
August 2021 to Present
• Support Operations Manager
• Perform administrative day to day functions
• OS&D - identify all over, short, and damaged shipment issues and process timely
• Verify shipments accuracy and manifesting of shipments
• Respond to customer service inquires
• Communicate with local staff and pickups and deliveries partners to resolve shipment issues Logistics Coordinator
VPET USA - Fontana, CA
March 2018 to May 2021
• Manage and monitor all shipments inbound domestics
• Arrange and coordinate domestic OTR/Rail for production
• Monitor all domestic moves in all stages to the destination
• Assist with International department to support documentation to Customs for release Import Coordinator
USI (RAK) Logistics, Jurupa Valley
September 2017 to March 2018
• Review documents and monitor movement of containers/shipments to ensure timely delivery
• Coordinate with carriers and government agencies for punctual release
• Managed all stages of import shipments
• Assist clients with the forwarding of shipments to the desired destination
• Prepare billing documentation and approved vendor invoices Logistics Coordinator
VPET USA - Fontana, CA
October 2016 to September 2017
• Manage and monitor all shipments inbound domestics
• Arrange and coordinate domestic OTR/Rail for production
• Monitor all domestic moves in all stages to the destination
• Assist with International department to support documentation to Customs for release Inbound Traffic Coordinator
Giti Tires USA - Rancho Cucamonga, CA
September 2015 to September 2016
• Responsible for transit of tires to Distribution centers via rail or OTR
• Monitor invoicing of all inbound domestic shipments on accounts assigned
• Track and trace
National Freight Administrator
VER- Video Equipment Rental - Glendale, CA
July 2008 to August 2015
• Responsible for ensuring efficient freight movement and cost-effectiveness
• Assist in preparation with freight procedures and policies as well as training
• Trained US and Canada, shipping employees, Hazmat goods being shipped in commerce by the company- Lithium-Ion Batteries
• Negotiate freight, spot rates with Carriers and airlines
• Analyzed cost and appropriate shipping arrangements and arranged deliveries of equipment Sr Entry Writer Rep
FedEx Trade Networks - Torrance, CA
January 2005 to June 2008
• Responsible for ensuring that all documentation is accurate for submission to Customs and other government agencies for the proper release of goods
• Ensure all goods are properly classified-HTS
• Submit data to ABI
• Prepare delivery orders for domestic moves in commerce Education
Some college
Skills
• Logistics (10+ years)
• Customer Service (10+ years)
• Import Export
• Dispatch (10+ years)
• International (10+ years)
• Freight Experience
• SAP
• Negotiation
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