Forklift Operator Quality Inspector
Resume:
MESSAN DESSOU
Jonesboro, GA ***38
*************@*****.***
OBJECTIVE
To obtain a challenging position in Information Technology or Business-related field that will utilize my education, and technology skills
EDUCATION
Georgia State University, Robinson College of Business, Atlanta, GA
Bachelor of Business Administration, Computer Information Systems August 2011
Hope Scholarship/ Dean’s List
Relevant Courses: Business Communication, Marketing, Business Analysis, Database Management Systems, IT Project Management, IT Project Risk Management, Systems Analysis, IT Security, System Development Project, and introduction to programming in C#.
Atlanta Metropolitan College, Atlanta, GA
Associate Degree Pre-Business Administration May 2009
STUDENT ORGANIZATIONS
Member of Robinson Career Network focus group.
Sigma Alpha Pi the National Society of Leadership and Success A Community of Leaders
EXPERIENCE
Shipping World Cargo LLC- Medley, FL April2022-Present
Quality Inspector- Remote
Received, inspected, sorted, and shipped out packages daily.
Managed paperwork.
Prepared outgoing labels (FedEx, USPS, UPS).
Luxottica Retail Group- McDonough, GA
Production Technician- Anti-Reflective Coating June 2018-March 2022
Completed equipment calibration and setup; promptly communicates any maintenance issues to supervisor.
Coated prescription lens.
Proactively identified quality, process, and workflow problems; informed supervisor of any outstanding or re-occurring issues.
Adhered to and motived others to follow the work instructions.
Whirlpool Corporation - Cleveland, TN
French Bilingual Customer Relations Senior - Canada Jenn-Air Team January 2012- August 2017
Answered incoming calls regarding products failure/troubleshooting and warranty issues.
Followed up after service to make sure that repair is completed, and consumer is satisfied.
Georgia Pacific LCC- Atlanta, GA January 2011-May 2011
Capstone Project Co-Op: GP FS&T Intranet Sites-Windows 2008 Servers Migration Project
Testing set of websites from windows 2000/ІІS5 server.
Migrating sites from window 2000/ІІS5 servers to Windows 2008/ІІS7 servers.
Maintained compatibility and authentication between old and new servers/Troubleshooting.
Worked as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems.
Documented system problems and resolutions for future reference.
SKILLS
MS Office, MS Visio, Oracle 10g, MS SQL Server 2008, and Visual Studio 2010.
Fluent in French (speaking, writing).
Certified Forklift Operator.
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