Fill Scribe
Resume:
Brittany Gayton
Peoria, IL *****
****************@*****.***
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Work Experience
Scribe/Technician
Illinois Eye Center - Peoria, IL
February 2022 to Present
• Opening/setting up medical rooms for the day
• Reviewing OD/MD daily schedule
• Check frequently for patient cancellations and/or add ons
• Calling patients back to start them up for Optometrist
• Getting eyes measured on the autorefractor
• Offering Optos or dilation of the eyes
• Taking Optos photos if chosen or getting them in the room to dilate
• Getting/updating medical history/medication history
• Vision check (distance and near)
• Measurements in the phoropter
• Shut down room at end of day
COVID-19 Screener
Center For Covid Control - Peoria, IL
September 2021 to Present
• Helping patients register into the system
• Handing out testing kits
• Explaining self swab process
• Collecting swab specimen
• Running rapid tests
• Sending emails with results via our email generator
• Placing patients on invoices
• Counting our logs at end of night to send to our supervisor
• Counting how many positives we had for the day
• Opening and closing testing site daily
Phlebotomist/Lab Assistant
Phlebotomists - Peoria, IL
February 2020 to June 2021
• Identify draw order (Stat, time study or routine draws)
• Make sure cart is properly stocked before going onto hospital floor
• Practice proper PPE procedures
• Identify correct patient
• Verify tubes needed for drawing
• Identify best method to retrieve blood sample (straight stick or butterfly)
• Collect blood samples from patients
• Label specimens
• Transfer to laboratory and process all samples drawn
• Move samples to correct area in lab (Hemo, BloodBank, Chemistry, Micro, etc)
• Process donor information
• Venipuncture process
• Set up machines for plasma donations
• Disconnect patients
• Use of PDA system to verify donors
• Weight Apheresis Machine for daily use
• Clean Apheresis Machine and heat sealers nightly, weekly and monthly
• Follow proper SOP’s
• Label all plasma bottles
• Take plasma to processing booth
Crew Member
That’s A Burger - Chicago, IL
November 2018 to November 2019
-Prep
-Answer incoming calls
-Taking orders accurately
-Cook
-Deep Fry
-Clean
-Open and close establishment
Pharmacy Service Representative
Caremark/CVS Specialty Pharmacy - Mount Prospect, IL January 2016 to November 2017
-Register patient into database
-Entering insurance information from various insurance companies
-Taking verbal prescriptions from doctors offices, as well as, entering new and/or updated prescriptions
-Run insurance claims
-Adjudicate insurance claims
-Answer phone in a high call volume work environment
-Strong verbal communication skills
-Taking billing information as needed
-Documenting each call
CSR (Customer Service Representative)
HGS-Zipcar - Peoria, IL
August 2013 to October 2015
-Strong verbal communication skills
-Providing excellent customer service via telephone using Rockwell and/or Intel software
-Creating and maintaining computer records for each call
-Utilizing windows 7,8 and vista
-Coordinating schedules for clients picking up and dropping off vehicles
-Setting up towing services when needed
-Assisting clients with registering and finding vehicles when needed
-Efficient use of Power Point, Excel, Word and Outlook Home Health Aide
Private Duty In-Home Care - Houston, TX
April 2014 to October 2014
My client was dealing with Alzheimer’s I was Responsible for:
-Her sleeping schedule
-Preparing meals daily (breakfast, lunch, dinner, small snacks)
-Cleaning house
-Bathing
-Other Hygiene matters
-Learning games daily (puzzles, numbers, letters)
-Dispense medication in timely manner
-Breathing treatments
-Doctors appointments
-Weekly store runs (grocery, pharmacy and other household needs)
-Pet care (feeding, walking, bathing, appointments) Sales Associate/Assistant Manager
ExClusively Urs - Peoria, IL
February 2008 to September 2010
• Served as team lead
• Provided a quick and exceptional customer experience
• Assisted customers with locating items
• Responsible for resolving all customer complaints
• Maximized sales transactions
• Handled returns and exchanges
• Responsible for auditing and organizing the whole store
• Created inventory of products
• Restocked shelves
• Kept store clean
• opened and closed store on most days
• assisted owner and store manager with recruiting new hires Education
High school diploma
Manual High School - Peoria, IL
August 2005 to May 2009
Skills
• Venipuncture
• Caregiving
• Laundry
• Phlebotomy
• Microsoft Word
• Auditing
• Customer service
• Medical billing
• Data collection
• Medical office experience
• HIPAA
• OSHA
• Typing
• ICD-10
• CPT coding
• Anatomy knowledge
• Managed care
• Analysis skills
• Restaurant experience
• Food service
• Leadership
• Sales
• Clinical laboratory experience
• Customer support
• CRM software
• Medicare
• Heavy lifting
• Triage
• Epic
• Medical records
• EMR systems
• Blood sampling
• Home care
• Vital signs
• Food preparation
• Computer skills
• Insurance verification
• Medical terminology
• Meal preparation
• Patient care
• Microsoft Outlook
• Microsoft Excel
• Computer operation
• Microsoft Office
• Laboratory experience
• Hospital experience
• Alzheimer's care
• Microsoft Powerpoint
• Dementia care
• Driving
• Medical History
• Cash handling
• Organizational skills
• Vision Check
• Autorefractor
• Communication skills
• Cashiering
• Eye Care
• Optos
• Phone Etiquette
• Phoropter
• Plasmapheresis
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