Brittany Gayton

Peoria, IL *****

adqx00@r.postjobfree.com

+1-309-***-****

Authorized to work in the US for any employer

Willing to relocate: Anywhere

Work Experience

Scribe/Technician

Illinois Eye Center - Peoria, IL

February 2022 to Present

• Opening/setting up medical rooms for the day

• Reviewing OD/MD daily schedule

• Check frequently for patient cancellations and/or add ons

• Calling patients back to start them up for Optometrist

• Getting eyes measured on the autorefractor

• Offering Optos or dilation of the eyes

• Taking Optos photos if chosen or getting them in the room to dilate

• Getting/updating medical history/medication history

• Vision check (distance and near)

• Measurements in the phoropter

• Shut down room at end of day

COVID-19 Screener

Center For Covid Control - Peoria, IL

September 2021 to Present

• Helping patients register into the system

• Handing out testing kits

• Explaining self swab process

• Collecting swab specimen

• Running rapid tests

• Sending emails with results via our email generator

• Placing patients on invoices

• Counting our logs at end of night to send to our supervisor

• Counting how many positives we had for the day

• Opening and closing testing site daily

Phlebotomist/Lab Assistant

Phlebotomists - Peoria, IL

February 2020 to June 2021

• Identify draw order (Stat, time study or routine draws)

• Make sure cart is properly stocked before going onto hospital floor

• Practice proper PPE procedures

• Identify correct patient

• Verify tubes needed for drawing

• Identify best method to retrieve blood sample (straight stick or butterfly)

• Collect blood samples from patients

• Label specimens

• Transfer to laboratory and process all samples drawn

• Move samples to correct area in lab (Hemo, BloodBank, Chemistry, Micro, etc)

• Process donor information

• Venipuncture process

• Set up machines for plasma donations

• Disconnect patients

• Use of PDA system to verify donors

• Weight Apheresis Machine for daily use

• Clean Apheresis Machine and heat sealers nightly, weekly and monthly

• Follow proper SOP’s

• Label all plasma bottles

• Take plasma to processing booth

Crew Member

That’s A Burger - Chicago, IL

November 2018 to November 2019

-Prep

-Answer incoming calls

-Taking orders accurately

-Cook

-Deep Fry

-Clean

-Open and close establishment

Pharmacy Service Representative

Caremark/CVS Specialty Pharmacy - Mount Prospect, IL January 2016 to November 2017

-Register patient into database

-Entering insurance information from various insurance companies

-Taking verbal prescriptions from doctors offices, as well as, entering new and/or updated prescriptions

-Run insurance claims

-Adjudicate insurance claims

-Answer phone in a high call volume work environment

-Strong verbal communication skills

-Taking billing information as needed

-Documenting each call

CSR (Customer Service Representative)

HGS-Zipcar - Peoria, IL

August 2013 to October 2015

-Strong verbal communication skills

-Providing excellent customer service via telephone using Rockwell and/or Intel software

-Creating and maintaining computer records for each call

-Utilizing windows 7,8 and vista

-Coordinating schedules for clients picking up and dropping off vehicles

-Setting up towing services when needed

-Assisting clients with registering and finding vehicles when needed

-Efficient use of Power Point, Excel, Word and Outlook Home Health Aide

Private Duty In-Home Care - Houston, TX

April 2014 to October 2014

My client was dealing with Alzheimer’s I was Responsible for:

-Her sleeping schedule

-Preparing meals daily (breakfast, lunch, dinner, small snacks)

-Cleaning house

-Bathing

-Other Hygiene matters

-Learning games daily (puzzles, numbers, letters)

-Dispense medication in timely manner

-Breathing treatments

-Doctors appointments

-Weekly store runs (grocery, pharmacy and other household needs)

-Pet care (feeding, walking, bathing, appointments) Sales Associate/Assistant Manager

ExClusively Urs - Peoria, IL

February 2008 to September 2010

• Served as team lead

• Provided a quick and exceptional customer experience

• Assisted customers with locating items

• Responsible for resolving all customer complaints

• Maximized sales transactions

• Handled returns and exchanges

• Responsible for auditing and organizing the whole store

• Created inventory of products

• Restocked shelves

• Kept store clean

• opened and closed store on most days

• assisted owner and store manager with recruiting new hires Education

High school diploma

Manual High School - Peoria, IL

August 2005 to May 2009

Skills

• Venipuncture

• Caregiving

• Laundry

• Phlebotomy

• Microsoft Word

• Auditing

• Customer service

• Medical billing

• Data collection

• Medical office experience

• HIPAA

• OSHA

• Typing

• ICD-10

• CPT coding

• Anatomy knowledge

• Managed care

• Analysis skills

• Restaurant experience

• Food service

• Leadership

• Sales

• Clinical laboratory experience

• Customer support

• CRM software

• Medicare

• Heavy lifting

• Triage

• Epic

• Medical records

• EMR systems

• Blood sampling

• Home care

• Vital signs

• Food preparation

• Computer skills

• Insurance verification

• Medical terminology

• Meal preparation

• Patient care

• Microsoft Outlook

• Microsoft Excel

• Computer operation

• Microsoft Office

• Laboratory experience

• Hospital experience

• Alzheimer's care

• Microsoft Powerpoint

• Dementia care

• Driving

• Medical History

• Cash handling

• Organizational skills

• Vision Check

• Autorefractor

• Communication skills

• Cashiering

• Eye Care

• Optos

• Phone Etiquette

• Phoropter

• Plasmapheresis

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