Data Entry Administrator

Master Data Administrator

HollyFrontier - Dallas, TX

August 2017 to Present

Responsible for the data analysis, data entry, data accuracy and change control for the

customer and vendor master data in SAP.

Create and modify master data that directly

impacts the ASICS ability to execute business processes and effectiveness ofreporting.

Analyze, monitor and review the quality of master data in accordance with standards, policies and procedures.

Customer Service Associate

Kubota Tractor Corporation - Grapevine, TX

July 2017 to August 2019

Provided introductory information to new customers.

Ensured that customers are satisfied with products or services.

Followed up with clients or customers to check that they are still satisfied with any purchases.

Letting customers or clients know about additional products or services.

Determined the quickest, most effective ways to answer a client or customers questions.

Escalating queries and concerns.

Troubleshooting common issues with a product or service.

Worked with a team of CSRs and other departments to find appropriate solutions.

SAP Master Administrator

ASICS - Irvine, CA

February 2013 to July 2017

Responsible for the data analysis, data entry, data accuracy and change control for the customer and vendor master data in SAP.

Create and modify master data that directly impacts the ASICS ability to execute business processes and effectiveness of reporting.

Analyze, monitor and review the quality of master data in accordance with standards, policies and procedures.

Security Officer

U.S. Security Associates, Inc. - Dallas, TX

January 2009 to March 2012

Provided access control operations, including verifying proper ID and credentials. This

is a standing post.

Watched for unusual activity and respond immediately and safely to emergency situations on-site.

Liaised with first responder personnel if and when there is

an emergency.

Permitted authorized persons to enter property and monitor entrances and exits.

Observed departing personnel to protect against theft of company property.

Prepared reports on accidents, incidents and suspicious activities.

Provided assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner.

Worked independently and adapt to various work-paces

while always maintaining a high-level of attentiveness and energy.

Education

Bachelor degree in Geology

University of Ghana

August 1998 to May 2001

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