PROFILE
I have * years of experience in IT, Risk Mitigation, Operations and Security. Over time, my repertoire has grown to include a wide variety of skills in IT Asset Management, IT Support and Risk Mitigation. In addition, I successfully resolve challenges analytically and with effective cooperation. My skillset makes me a strong candidate for roles in IT, Cyber Security and Security Management.
EDUCATION
09/2016 – 05/2020
Loyola University Maryland, Sellinger School of Business & Management Bachelor of Business Administration – Information Systems Student Steering Committee Member – Center for Innovation & Entrepreneurship Commonwealth of Virginia - Department of Criminal Justice Services Registration – RE11 Unarmed Security Officer Commonwealth of Virginia - Department of Criminal Justice Services Registration – RE31 Alarm Respondent
EXPERIENCE
11/2021 - Present
Securitas – Ashburn, VA
Screening Security Officer – Cloud Operations + Innovation
• Performs Procedural and Physical Security and Supervisorial responsibilities for critical infrastructure in a Green Data Center production environment.
• Tasked with guarding the server production environment and screening traffic on premise to protect confidential data stored on servers as well as the secure the physical area of the server colocations.
• Ensure that safety and environmental health procedures are implemented and functional as a contractor for Microsoft Data Center Operations Services and Data Center Management.
• Mitigate data center hardware breaches and malfunctions with data center technicians, engineers and other physical security staff.
09/2020 - 03/2021
U.S. Small Business Administration, Office of Disaster Assistance, Processing & Disbursement Center - Remote
Loan Officer – Risk Mitigation
Loyola University Technology Services – Baltimore, MD 10/2016 – 07/2019
Systems Technician – IT Asset Management, Support and Migration
• Ranked within the top five highest disaster loan processors in the top producing week of 2020 for the Office of Disaster Assistance, Processing and Disbursement Center of the U.S. Small Business Administration.
• Member of a top producing disaster loan processing team within the Office of Disaster Assistance for 2020 and 2021.
• Analyzed credit reports for assessing the risk of loaning to small businesses and verified the identity of all parties involved.
• Determined the size of SBA disaster loans according to loan data and SBA procedures, policies and guidelines.
• Identified and mitigated Identity Theft and Fraud by reviewing credit and banking information in compliance with SBA procedures.
10/2016-07/2019
Loyola University Maryland Technology Services - Baltimore, MD
Systems Technician - IT Asset Management, Client Support and Software Migration
• Migrated the university’s PC network including Engineering Labs, Classrooms and Staff Workstations to Windows 10.
• Updated the university’s windows 10 Software and Physical Hardware of over one thousand hard drives and end-devices.
• Deployed images to the network through encrypted Active Directory authorization and Software Quality Assurance procedures.
• Utilized Team Dynamix ITSM Ticketing System to fulfill IT support tickets and track Enterprise IT Assets in the ITAM Lifecycle.