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Service Representative Customer

Location:
Euclid, OH
Posted:
April 28, 2022

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Resume:

KIMBERLEY KING

***** ********* **** #**** ****** Ohio 44123 · 216-***-****

adqwp2@r.postjobfree.com

To Secure a job as a customer service representative, which will enable me to use my strong communication and interpersonal skills to serve customers.

EXPERIENCE

NOVEMBER 8– PRESENT

OWNER SERVICES SPECIALIST/ flexjet

Responsible for ensuring a seamless experience for the Owners. Providing world-class service

For the clientele.

Troubleshooter for a high volume of incoming calls and emails

Coordinated Scheduling travel and other accommodations based on individual need.

Responded quickly to any changes, delays or other potential disservice concerns.

Worked closely with operations and serve as a owner advocate when appropriate

Show flexibility in adapting to a continually changing industry

SEPTEMBER 2020– NOVEMBER 2021

CUSTOMER SEVICE REPRENSENTAVIVE/50 FLOOR

Improved Scheduling for Service Requests

Handling customer complaints

Processed claims to vendors

May 2007-March 2020

RECEPTIONIST/COLIDATED SOLUTIONS INC.

Greeted guest, vendors signed them in and directed them to their destinations.

Handled successfully 100+ calls with no complaints for over 14 years.

Performed administrative and clerical tasks.

EDUCATION

SEPTEMBER 2002

CALL CENTER CUSTOMER, cuyahoga community college

JUNE 1980

GLENVILLE SR. HIGH

SKILLS

Active listener with great communication skills

Able to work in a team atmosphere

Effective problem solver

Strong attention to detail

Able to respond to comer demands



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