To Secure a job as a customer service representative, which will enable me to use my strong communication and interpersonal skills to serve customers.
NOVEMBER 8– PRESENT
OWNER SERVICES SPECIALIST/ flexjet
Responsible for ensuring a seamless experience for the Owners. Providing world-class service
For the clientele.
Troubleshooter for a high volume of incoming calls and emails
Coordinated Scheduling travel and other accommodations based on individual need.
Responded quickly to any changes, delays or other potential disservice concerns.
Worked closely with operations and serve as a owner advocate when appropriate
Show flexibility in adapting to a continually changing industry
SEPTEMBER 2020– NOVEMBER 2021
CUSTOMER SEVICE REPRENSENTAVIVE/50 FLOOR
Improved Scheduling for Service Requests
Handling customer complaints
Processed claims to vendors
May 2007-March 2020
RECEPTIONIST/COLIDATED SOLUTIONS INC.
Greeted guest, vendors signed them in and directed them to their destinations.
Handled successfully 100+ calls with no complaints for over 14 years.
Performed administrative and clerical tasks.
CALL CENTER CUSTOMER, cuyahoga community college
GLENVILLE SR. HIGH
Active listener with great communication skills
Able to work in a team atmosphere
Effective problem solver
Strong attention to detail
Able to respond to comer demands