Loan Processor Customer Service

C A N D A C E C O N R A D

*** ***** ******/ ******* *****, NJ 07720

E-mail: *******@*****.*** Phone 630-***-****

Analytical and highly resourceful professional with over 30 years of demonstrated experience spanning credit, mortgage, and title customer service. Proven loan funding, processing, closing and distribution experience with comprehensive knowledge of various types of loans. Diligent and detail oriented. Meticulous in delivering error free documentation and ensuring compliance with company policies and regulatory requirements. Collaborative communicator focused on building relationship, and promoting synergies across business lines to resolve problem, mitigate discrepancies and enhance productivity.

E M P L O Y M E N T E X P E R I E N C E

Loan Funder – Compass Mortgage - Warrenville, IL

October 2020-January 2022

Conducted detailed audits on loan documents ensuring proper processing of loans in line with investor guidelines

Contacted appropriate parties regarding missing and/or inaccurate closing documents

Submitted funding authorization to loan officers/ title and banks while verifying accuracy of wire amount to final figures

Verified loan documents ensuring precision in signing/dates, loan amounts consistent with Final Disclosure

Associate Loan Funding Processor – Wells Fargo Bank -Lombard, IL February 2020-October 2020

Coordinated with Title/Attorneys necessary documents needed for funding of residential loans-including dates and times

Review executed loan documents for accuracy, making note of discrepancies and relaying information to appropriate parties

Confirm wire amounts and bank instructions for getting funds to the table before closing and ordering said wires

Audit files for compliance and investor guidelines

Loan Processor Assistant – PNC Bank ( Contract/Temp Job) Downers Grove, IL

November 2019-February 2020

Prepared and ordered verification of employment for multiple loan applications

Confirmed funding dates and funding amounts and facilitated wires to title companies

Verified Hazard Insurance policies for dates/compliance and obtained copies for files

Commercial Loan Processor – Old Second Bank Aurora, IL

March 2019-November 2019,

Ensured due diligence on accuracy and completion in accordance with compliance

Obtained appraisals, taxes, ID’s and loan documents and input into database

Responsible for written and verbal communication between all parties involved in loan process

Ensured compliance with polices/ procedures related to loan set up, doc prep and funding

Temp Positions/ Contracts March 2018-February 2019

Loan Funder – Midwest Equity Mortgage,, Lombard, IL November 2015 – February 2018

Conducted detailed audits on loan documents, ensuring proper processing of various loan types with correct documentation in line with investor guidelines

Contact appropriate parties for missing and/or incorrect documents

Order wires for said loans, verifying appropriate fees deducted

Maintained compliance with policies and procedures related to loan set up, document prep, funding and shipping to uphold accuracy

E D U C A T I O N

Lima Technical College, Lima, OH 458**-****-****

Major: Criminal Justice

The King’s College, Briarcliff Manor, NY 105**-****-****

Major: English Literature

TECHNICAL SKILLS:

Laser Pro/ Encompass / Doc Magic/Point/ Microsoft Office(Word, Access,

Excel and Outlook

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