Customer Service Data Entry
Resume:
Karis White ****
Fort Worth, TX ***** (C) 817-***-**** **********@*****.***
Professional Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Skills
● Schedule management
● Conflict resolution techniques
● Organized
● Input Clientele Information
● Documentation and Reporting
● Multitasking and Prioritization
● Customer Service-Oriented
● Verbal and Written Communication
● Scheduling and Calendar Management
● Research and Data Analysis
● Attention to Detail
● Prioritization and Time Management
● Administrative Support
● Payment Processing
● Courteous and Professional
● Positive Attitude and Energetic
● Positive Attitude
● Data Entry
● Basic Math
● Word Processing
● Document Management
Work History
Receptionist:Paul Mitchell The School
Arlington, TX - December 2012 - August 2013
● Confirmed appointments, communicated with clients and updated client records.
● Managed multiple tasks and met time-sensitive deadlines.
● Restocked supplies and placed purchase orders to maintain adequate stock levels.
● Responded to inquiries from callers seeking information.
● Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
● Provided clerical support to company employees by copying, faxing and filing documents.
● Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
● Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
● Kept reception area clean and neat to give visitors positive first impression.
● Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Karis White 2022
Educator Paul Mitchell The School
Arlington, TX - August 2013 - February 2014
● Assessed customer needs and gave advice about hair style and color options.
● Updated customer information records to track services provided.
● Consistently received positive performance reviews from guests.
● Reviewed weekly inventory charts and recorded facility needs.
● Established a strong relationship with the client base to generate long term business.
● Chose materials and developed lesson plans to enhance skills for individual students.
● Collaborated with adults and children to provide safe and educational experience.
● Managed classroom activities, parent conferences, and lesson plans.
● Differentiated instruction to meet needs of diverse learners.
● Developed and implemented engaging lesson plans to keep learner attention.
● Assumed leadership roles in classes and summer activities.
● Monitored and assessed understanding of difficult concepts and adjusted lessons accordingly.
● Conducted frequent inspections and basic maintenance on equipment to keep every machine in proper working order for expected student needs.
● Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
● Participated in department meetings to provide input to colleagues about student achievement and improvement.
● Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
● Created and developed lesson plans according to students' academic needs, including both group and individual work.
● Developed and implemented classroom routines to address varying student needs.
● Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
● Assisted in developing a student-led after-school tutoring program to teach at-risk students.
Sales Associate Ulta Salon Mansfield, TX - May 2014 - October 2015
● Engaged with customers to effectively build rapport and lasting relationships.
● Helped customers locate products and checked the store system for merchandise at other sites.
● Achieved perfect attendance and on-time record.
● Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
● Provided positive first impressions to welcome existing, new and potential customers.
● Maintained records related to sales, returns and inventory availability.
● Worked alongside retail representatives to enhance product presentations and advertising collateral.
● Maintained customer satisfaction with quick and professional handling of product returns.
● Solved customer challenges by offering relevant products and services.
● Developed, marketed and sold a full range of products and support services.
● Increased sales by offering advice on purchases and promoting additional products.
● Answered customer questions regarding sizing, accessories and proper care for merchandise.
● Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Karis White 2022
● Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
● Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
● Applied security and loss prevention training toward recognizing risks and reducing store theft.
Education
High School
Arlington High School - Arlington, TX 2011
Cosmetology
Paul Mitchell the School Arlington – Arlington, TX 2012 Customer service training
Practical Chemical Application course
Hair styling techniques training
Coursework in Skin
Coursework on the Fundamentals of Coloring
Dean's List Academic Achievement Award
Cosmetology Instructor Program
Paul Mitchell the School Arlington- Arlington, TX 2013 Powerful Learning Strategies
Effective and Efficient Teaching
Lash Extension Certified
Paul Mitchell the School Dallas 2013
Certified to Add and Maintain Lash Extensions
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