AMY M. MCDONALD ***.******@*****.***
Smithfield NC 27577
Interpretation of spectacle prescriptions Fabrication of accurate prescription eyewear Dispensing, adjustments and repairs to eyewear Maintenance and repair of optical fabricating equipment Maintaining accurate financial records Responsible for years of overall sales increase to reach over $1.5 million and climbing toward a new goal of $2 million for 2021. Multiple years of 5 star Customer service Rating Award
A D D I T I O N A L I N F O R M A T I O N
Gap following HS graduation 1993 to US Army in 2003 was dedicated to raising 2 children, stay at home mother and years of optical work with Drs Valu Vision in 1998 to 2003 Paducah,Ky.
P R O F E S S I O N A L S U M M A R Y
Formulating overall strategies to maintain a steady increase of sales, reaching expectation given by our home office on a weekly basis. Managing a staff of 8 and establishing policies to ensure our safety and our goals for the day are met. We must be a thoughtful leader and a confident decision-maker, helping our people develop skills in the optical industry, while ensuring our patient satisfaction rates are on the rise. Establishing accounts with outside companies to provide optical products to their staff. Fabrication and dispensing of accurate prescription eyewear. 5 star customer serving rating for multiple years with overall sales increase. All Star Award for over 1+ million dollar in sales 2 years in a row 2019, 2020. Over 1.5 million in sales prior to leaving in August. Adjusted Optical lab team members for production of eyewear in 30 minutes or less. Accurate accounting records for location and medical records in accordance with NC State Board of Opticians.
E X P E R I E N C E
G E N E R A L M A N A G E R
Eyemart Express
Rocky Mount, NC
November 2011 – August 2021
O P T I C A L S A L E S A S S O C I A T E
Cape Fear Eye Associates
Fayetteville, NC
June 2006 - February 2011
8 8 M M O T O R T R A N S P O R T A T I O N
US Army
Ft Campbell, Ky. May 2003 - February 2006 Deployment-Iraq OIF 05-06
CURRENT EMPLOYMENT
RECEIVING DEPT.
OPW FCS SMITHFIELD
August 2021- Current
Unloading and Receiving parts in warehouse setting . Use of Forklift daily, verifying purchase orders, BOL’s, scale counting, quality inspection, data entry.
E D U C A T I O N
A B O C E R T I F I C A T I O N : O P T I C A L
Durham Tech Comm College Durham, NC
L I C E N S E D F O R H E A V Y E Q U I P M E N T T R A N S P O R T :
8 8 M I K E
Motor Transportation Training FT Leonard-wood, Mo
U.S.ARMY SKILL AND READINESS TRAINING FT Jackson SC