RAMESH KEMBAN

Address: ***, ******** ******, *** ****, 2nd cross, Kamalanagar, Bengaluru - 560079.

Home mobile: 0091-762-***-****

E-Mail: adqw8z@r.postjobfree.com

adqw8z@r.postjobfree.com

Seeking a top level position in:

Logistics Coordination – Data Entry Operator – Customer Service Desk

Food Service Worker - Security Guard

Customer Service Desk for PAE at Kabul US Embassy, South Compound, Afghanistan since 2021.

Store Supervisor for AAFES (Army & Air Force Exchange Service) in Afghanistan

Sales Associate and Cashier for AAFES (Army & Air Force Exchange Service) in Afghanistan since 2017

Logistics Coordinator and Team Leader for Green Beans Coffee Company, a contractor for AAFES (Army & Air Force Exchange Service) in Afghanistan. Managed over 25 employees, and provided excellent customer service to deployed military and civilian personnel

Data Entry Operator for ICICI Bank - Mumbai. Executed all duties in accordance with company policy, to include processing a large volume of vehicle insurance policy documentation, performing customer service duties in the front office, and completing all data entry requirements

COMPETENCE MATRIX

FUNCTIONAL

Team Management Data Entry Operator

Sales Associate Asset Logistics Director

Quality Control Management Customer Service Desk clerk

TECHNICAL

Development Tools and Languages : MS Office-2000,

Data Base Management : MS Excel -2000,

Network and Networking Protocols : Windows-7, NT Networking

Package : MS-2000

EMPLOYMENT

June - 2021 to Aug-2021; Customer Service Desk clerk, PAE, Afghanistan.

Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services.

2020 to 2021: Store Supervisor, AAFES (Army & Air Force Exchange Service) - Afghanistan

Responsible for overseeing the daily operations of the retail store, including product availability and pricing.

Manage the staff, control the finances, and provide customer service. Train new employees, and schedule work shifts for all employees.

2017 to 2020: Sales Associate, AAFES (Army & Air Force Exchange Service) - Afghanistan

Sold retail products and goods, to include equipment, clothes, cars, car parts, etc.

Assisted customers in finding their desired products, ensured a smooth sales process, and processed the sales transaction.

2010 to 2017: Logistics Coordinator, Green Beans Coffee Company - Afghanistan

Facilitated communication between the productions departments of Green Beans Coffee Company.

Oversaw the sales and distribution stages of the operation to promote a healthy and efficient supply chain.

Coordinated with transportation providers to ensure prompt and proper movement of shipments.

2009 to 2010: Team Leader and Branch Manager, Green Beans Coffee Company - Afghanistan

Supervised a team of 46 employees of the Green Beans Coffee Company, a contractor of AAFES (Army and Air Force Exchange Service).

Ensured employees performed all duties in a superb manner, and provided top-notch products and customer service to deployed military and civilian personnel.

Green Beans Coffee Company is a U.S. based corporation, with a contract in Afghanistan.

Coordinated with the CRP (Container Reserve Place) for storage items required for daily missions, and kept the Logistic Director in the head office at Afghanistan Logistic informed of all transactions

Maintained account of daily Branch sales and reported the data daily to the company Headquarters in Kuwait

2004 to 2007: Data Entry Operator Supervisor, ICICI Bank - Mumbai

Supervised a team of 18 employees that performed data entry operator tasks and processed large volumes of vehicle insurance policy documentation for ICICI Bank in Mumbai

Completed all data entry requirements for the front office, and performed customer service duties.

EDUCATION

1992 SSLC : Vijaya Shanti High School, Masinagudi (Tamil Nadu).

2000 MSO-Diploma : Netizen, Institute of Computer Course (Completed)

Mumbai.

PERSONAL VITAE

Date of Birth : 06 May 1978

Passport Status : Issue date - 04 July 2018

Expiry date - 03 July 2028

Marital Status : Married

Visa Status :

Citizenship : Indian

Knows Languages : English, Hindi, Kannada, Tamil, Tulu and Marathi.

Hobbies & Interests : Cheese, Cricket, and reading GK books

Signature,

( Ramesh Kemban)

Contact this candidate