Home: **** ****** **** **

Westlake, OH *****

Telephone: (h) 440-***-****

(c) 804-***-****

Email: adqw3y@r.postjobfree.com

Charles S. Douglas

Objective

Challenging leadership role in an aggressive customer-focused organization striving for operational and technical excellence

Experience

2013-6/2020 Lubrizol Advanced Materials

Technical Market Manager

Accountable for growth in the North American market for the Additives and Surface Modifiers platforms in the coatings and printing inks market consistently achieving a 5% increase in top line growth during tenure; consistently meeting or exceeding KPI’s

Led North American team in furthering Lubrizol additives and surface modifiers products in the Ultraviolet (UV) sphere

Customer facing role providing voice of the customer intelligence to the internal technical and market organization

Responsible to Sales Channel Partners achieving sales growth targets

Company representative to professional organizations within the coatings and printing inks market, e.g., NAPIM, Society of Coating Technology, ACS, Southern Society of Coating Technology, etc.

Proficient in the use of the ERP system SAP S4/HANA

Proficient in the use of Microsoft Dynamics 365

2008-2013 Evonik Industries Hopewell, VA

Senior Technical Service Representative

Provided customer related technical support for the NAFTA region inks and coatings

Specialist in silicone additives and resin technology

Company representative to various industry groups

Author of articles in ultraviolet, waterborne, and silicone resin technologies

5S Coordinator

Business Development Leader- Inkjet market

2004-2008 Avery Dennison Corporation Mt. Prospect, IL

Technical Marketing Representative

Responsible for worldwide customer related technical service for traffic market systems using pressure sensitive adhesives and bead / prismatic road markers

Represented voice of customer to development team for the company’s line of beaded and micro-prismatic retro-reflective sheeting and markers

Technical resource for Avery’s line of digital and screen print media sold into the transportation arena focusing on local, and state DOT ‘s

Ink and vinyl resin specialist

Six Sigma Green Belt

2003-2004 Wolstenholme International, Inc West Chicago, IL

Technical Service Manager

Responsible for all North American technical issues related to company’s fluid inks

Development of new ink systems for plastics market; special effects with metallic pigments

1996-2003 PolyOne Corporation Kennesaw, GA

Group Leader, R&D

Led technical team that developed novel colorants for automated dispensing machine; increased sales of color system $3MM

Reduced cost of goods by 50% using correct dispersing techniques for pigments

Group leader in consolidation effort of pigment technology company wide

Provided technical acumen for the company to achieve properly dispersed pigment and resin systems

Trained technical and sales staff on attributes of correctly dispersed systems

Versed in statistical design techniques- Taguchi Methodology

Versed in SAP business platform

1994-1996 Mead Ink Anniston, AL

Manager, R&D

Directed the technical efforts of this business unit of Mead Packaging

Focused on developing waterborne technology for roll/rod/blade application end uses

Successfully drove technical effort to gain ISO 9001 certification

Established directions for potential new markets

1987-1994 Sequa Chemicals, Inc Chester, SC

Commercial Development Specialist

Performed marketing function- determine direction of customers emphasis with styrene acrylic emulsion technology

Directed the R&D chemist in product development

Directed the application chemist in determining a fit for designed products

Instrumental in increasing sales of styrene acrylates from 1.0MM lbs./yr. to an excess of 15.0MM lbs. per year

Education

BS, Chemistry; Fayetteville State University- Fayetteville, NC

Over150 professional enrichment and management courses

Impax training

Team leadership training

Fluent in presentation design using Power Point and Freelance Graphics software packages

Six Sigma Green Belt certified

ISO9001:RC14001 Lead Auditor certified

References

Furnished on request

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