Customer Service Worker

Melissa Register

**** ********** ***** **. ****, Texas 77449 - Contact number: 832-***-****

SUMMARY:

Food service worker and manager with 7+ years of experience in food preparation service. Customer satisfaction is a high priority and accomplished by supervising staff, taking legal responsibility, and ensuring safety and health rules are followed in an efficient manner. Faithfully adhere to the highest standards of hygiene, and quality customer service. Maintain a strong and positive leadership role with staff and upper management. Possess a keen knowledge of wines, entrees, and the responsibilities of a successful restaurateur.

Currently hold a Manager Food Handling and Safety Certificate and TABC certification.

I am aiming to leverage my knowledge to effectively perform a management position within your organization. I believe my skills will allow me to rapidly achieve that goal.

Skills:

Excellent customer service

Flexibility

Good interpersonal

Communication

Problem-solving

Organized

Teamwork

Job responsibilities include:

recruiting, training and supervising staff

cash and credit card reconciliation in a managerial role, bank deposits

ensuring compliance with licensing, hygiene, health and safety legislation/guidelines

inventory control; ordering and maintaining

meeting and exceeding shift quotas

handling customer enquiries and complaints

taking reservations

greeting and advising customers

preparing and presenting staffing/sales reports

keeping statistical and financial records

handling administration and paperwork

liaising with customers, employees, suppliers, licensing authorities and sales representatives

Education

Braden River High School

Houston Community College

Contact this candidate