Project Manager Network Engineer Consultant
Resume:
Patrick J. Coffey
Ceres, CA 95307 August 23, 2021
Summary
Project Manager with extensive experience in network and Internet business environments. Demonstrated success in major corporate network re-engineering, Internet service provider expansion, wide area networks projects, and retail location expansion. Delivering projects of high quality, on time and within budgetary constraints is a core competency.
Professional Experience
Self -Storage Management of California Aug 2013 – Present
Branch Manager
Orangeburg Mini Storage (Modesto, CA)
As the Branch Manager, I am responsible for the physical security of the facility. I collected the rent on a monthly basis, mad collection calls, made daily deposits to the bank, ensured all lighting were in order as needed. Resolved customer problems to the satisfaction of management and the customer within company policy. Rented vacant units to new customers. Maintained occupancy over 95% to insure profitability. Dealt with outside vendors to complete special projects
EDS Apr 07 – Nov 07
Project Manager
NMCI (Navy Marine Corps Internet)
Responsible for three software products that once implemented will assist the deployed units with security patch management, security compliance and movement of assets and personnel
to and from home port. These projects required a strong level of security and multiple reviews in order to determine that the solutions were in compliance with the DISA security policies. In addition a Secret security clearance has been obtained in order to work on this engagement.
Zero Chaos/EDS Apr 06 – Feb 07
Project Manager
Engaged at United Air Lines
Primary responsibility for the Domestic MPLS Network Migration. Project requires interfacing with the business, outside vendors and technical resources within EDS. To implement this project, I was required to oversee the ordering of new circuits, scheduling and budget for the project activities, and test and turn-up of new connectivity. The scope of the project includes over 500 new circuits along with closeout activities. The biggest challenge to this project has been the client interruption of the project mid-stream creating schedule delays and budget over-runs.
The EDS Program Manager has decided to bring this position “in-house” to achieve better financial results to EDS for the project. My exit date is March 1, 2007.
UPP Business Systems Aug 05 – Apr 06
Project Manager
Engaged at United Air Lines
Completed an eight month engagement that entailed the deployment of over 850 workstations and 600 printers for United Air Lines World wide. Gathered the technical requirements and developed project plans, time lines, and task lists. Assigned resources and determined durations for all tasks. Assisted other project managers with the tracking and communications plan for the project. This project was conducted in a challenging technical and physical environment that required extra care be used in order to limit any disruption to normal business operations. During my tenure on this project, three other project managers left the project and United Air Lines outsourced the entire work force that was to be used for the deployment. Through this environment, the deployment moved forward with a minimal amount of schedule slip.
NeXtgen Professional Services LLC 2001- 2005
Program Manager
As a key member of the management team, lead engagements through the full project life cycle. Participated in planning activities for clients, assembled the necessary resources required to successfully complete projects, and directed the execution of project plans. In this position delivered regular progress and status reports to both internal company stakeholders and clients. A major activity in this position was developing new business by making presentations, gathering clients’ requirements and negotiating contracts.
Completed a three month engagement evaluating information security risks for Wells Fargo Bank including composing executive summaries and rating the risk of various projects within the Banks’ Wholesale Internet Technologies group.
Focused on network re-engineering, server configuration and deployment.
Successfully completed several engagements dealing with VPN implementation.
Directed many security assessments and penetration tests. Documented findings for clients and assembled recommendations to harden infrastructure from a security perspective.
Lucent Technologies (INS) 1997- 2001
Member Consulting Staff
Key participant in client engagements involving enterprise-wide IT projects. Directed projects in procurement of wide area network connectivity. Advised senior management in process changes and change management.
Developed plans and executed project to implement a campus MAN (metropolitan area network). Included the installation of Lucent equipment including fiber optic switches. Tasks included the configuration and final test of the network through a SONET self-healing network.
Led technical team in build out of nationwide ATM network deployed to thirteen geographical areas. Tasks included configuration of Nortel switches, CSU/DSU in an inverse mux configuration, and the configuration of Cisco routers and switches. Final test of the entire network and monitoring equipment including HP Openview.
Directed network assessment to improve operational characteristics and scalability of major nationwide retailer resulting in 30% improvement in transaction throughput while reducing overall costs by 5%. Tasks included development of a tactical and strategic plan for the enterprise.
Led major expansion effort of large international retailer ensuring all communications infrastructure was operational prior to store opening date. Tasks included configuration of Cisco routers and switches, ordering WAN frame relay circuits, overseeing cable plant installation and insuring all new store voice communications were operational on opening day.
Genuity (BBN Planet) 1994 – 1997
Senior Network Engineer
Planned and implemented infrastructure build-out for operations in western United States. Duties included staging equipment, scheduling build-out activities, and leading implementation team.
Participated in the conversion process to migrate the Bay Area Research Network for a research entity to a commercial entity. Tasks included installation of Cisco routers and switches. Configuration of CSU/DSU, ordering new circuits for new customers. Provisioning of the new circuits at the central office.
Provided 7X24 support to the network. Made repairs to the network as required. Tasks included replacement of Cisco routers and switches, re-configuration and final test of all network appliances.
Made recommendations to improve overall customer support.
United Air Lines 1989 – 1992
Remote Terminal Maintainer
Planned and implemented installation of Apollo Airline Reservations systems in travel agency offices. Contributed to overall growth in Bay Area market by refining end-to-end process and assisting Marketing Team with sales presentations.
Recommended equipment to be sold and installed at travel agency offices. Submitted orders for equipment and planned installation with agency.
Worked with outside vendors on behalf of agency to insure agency office would adequately accommodate new equipment.
Led installation work effort and performed final test and acceptance of new system with agency representative. Tasks included cable installation, PC configuration for IBM token ring, server installation and configuration.
Supported agency in operation of equipment and repair of faulty equipment.
Wang Laboratories 1977 – 1989
Area Technical Specialist
Supported communications product line throughout Asia Pacific Area. Escalated design issues to R&D, provided new product rollout plans for field offices, developed and delivered training to field engineers, and provided third level technical support to field engineers.
Responsible for the communications product line of Wang Laboratories. Products included terminal emulation services, WANGNET (LAN designed to run on a cable backbone), and other emulators for industry standards such as Bisync, IBM 3780, and IBM SNA etc.
Key contributor to area-wide training effort. Developed training modules to improve skill level of field engineers. Delivered training classes to over 100 engineers throughout Asia Pacific Area.
Developed escalation procedures to track open design issues and tracked progress on open issues.
Provided and executed rollout plans for new product introductions.
Education
San Francisco State University, San Francisco, Ca. BA, Psychology 2004
Villanova University, Philadelphia. Distance Learning Masters Certificate in Project Management 2003
Golden Gate University, San Francisco, Ca. Telecommunications Management
Diablo Valley College, Pleasant Hill, Ca. General Education.
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