mainframe developer

Madhavi Chitukula

: 469-***-**** : ********@******************.***

PROFILE SUMMARY

Technically sophisticated, seasoned, and talented professional offering around 8 years of broad-based experience in Mainframe Technologies. Exhibit superior talents in directing successful IT departments and technical support programs by implementing effective strategies to optimize business processes, elevate efficiency, and improve quality while significantly reducing cost. Quick learner and logical thinker, paying keen attention to detail in handling tasks. Possess excellent communication and presentation skills, along with interpersonal abilities; effectively listen and deal accordingly with individuals from all levels.

PROFESSIONAL SKILLS

Complete knowledge of COBOL, Db2, IMS, CICS, JCL and VSAM

Excellent analytical, critical thinking and leadership skills.

Expert Knowledge on the Software Development Life Cycle (SDLC).

Good understanding of other programming languages such as Java/Java Script.

Well experienced in IMS utilities like Unload, Reload, Reorg and Image copy.

Experience working on Db2 utilities like Runstats, Repair, Load,.etc.

Successfully worked on and delivering various programs on time.

Good understanding of Agile Methodologies.

Excellent communication skills along with great interpersonal abilities

TECHNICAL SKILLS

Programming Languages: COBOL, JCL, JAVA

Databases: DB2, IMS

Mainframe Skills: JCL, VSAM, TSO/ISPF

Operating Systems: MVS, OS 390, WINDOWS, UNIX

Tools / Utilities: ISPW, SPUFI, FILE-AID, QMF, ENDEVOR, INTERTEST, ABEND-AID, FTP, CA-7, MAINVIEW, PLATINUM, CATALOG MANAGER, CONTROL-M

PROFESSIONAL EXPERIENCE

Mainframe Developer

Client: Mutual of Omaha, Omaha, NE Sep 2018 – Till now

Mutual of Omaha provides full-service, multi-line provider of insurance and financial services products for individuals, businesses, and groups throughout the United States. Personalized Claims Administration (PCA) is a repository for group short-term and long-term disability claims history. PCAI is an Individual Claims adjudication system. CAPS is the front end to PCAI. This system is primarily used to process and pay the Medicare Supplement claims but it also processes claims with other coverages. PCA application data resides on IMS and DB2 databases.

As a Mainframe developer responsible for the following tasks:

Provide support for enhancing and maintaining existing applications.

Design documents on various components involved in the system.

Perform Impact Analysis on any new enhancements.

Analyze and resolve technical problems through coordination and restoring services minimizing impact to the customer.

Perform Design, Coding and Testing and documenting application development process.

Resolve production problems by working with the end-users.

Analyze the existing system to incorporate the new requirements.

Work effectively with management to communicate issues that may impact project timelines and project critical paths.

Collaborate with the business owners to optimize data collection, storage and usage to maximize the value of information within supported systems.

Develop test and integrate new data features and functionality as defined by the product owners and business teams.

Prepare jobs for adhoc requests using JCL.

Handle Knowledge transition for new team members in the project.

Root-cause analysis for the defects occurring in the application and providing permanent fix to these defects.

Conduct testing and code reviews for other modules.

Providing User support and training.

Attending change control meeting.

Monitoring the JIRA queues and BMC Remedy Incident Queues and resolving tickets by strictly following the SLA.

Mainframe Developer

Client: Vanguard Group, Malvern, PA Apr 2016 – Aug 2018

Vanguard is one of the world's leading investment management firms with U.S. mutual fund assets of $1.3 trillion. It offers a wide array of mutual funds and other financial products and services to individuals, institutional investors, and financial advisors. Help transform the Beneficiary Verification system into an effective communication vehicle for external Vanguard clients.

Performed analyses to develop/confirm new technical specifications.

Developed COBOL DB2 code to meet the new technical specifications.

Developed integrated test plans, monitored jobs and reconciled all elements quarterly.

Unit testing and Integration Testing the Elements and creating the Test Plan.

Monitoring the jobs through Control-M during the Testing. Reconcile elements related to Centerfield project with the Quarter release elements.

Maintaining and updating the Design Description Document with all the new and impacted elements in e Centerfield project.

Coordinate and involve in structured peer reviews and walkthroughs.

Attend Change Control Meetings and get the changes approved.

Analysis and Coding the New Business Request based on the information present in the ticket and updating the status on the NBR.

Arranging the Code Review Meeting for the modules before moving into INT.

Mainframe Developer

Client: GE, Bangalore, India Feb 2014 – Apr 2016

A major portion of GE business for GE Medical Systems (GEMS) is the service being provided to the customers for the equipment sold. This is where GE CARES (Computer Assisted Repair and Engineering Services) & GIB (Global Installed Base) system comes in to picture. Maintain and enhance IMS applications for GE Medical Systems and GE Healthcare Technologies. CARES (Computer Assisted Repair and Engineering Services) and related services is a team of GE Medical Systems employees who use an automated service system to provide timely, correct and complete service to the customers. This is where GE CARES system comes in to picture. CARES (Computer Assisted Repair and Engineering Services) and related services is a team of GE Medical Systems employees who use an automated service system to provide timely, correct, and complete service to the customers.

Maintained customer service and billing application for GE Medical Systems field engineers.

Created iterative application enhancements, and supported users.

Tech support for the GIB system that controlled end-user customer views for Service, Marketing and Sales of GE Healthcare Technologies.

Requirement gathering and Analyze the enhancement, its impact and prepare Change Document, containing Application impact, Business impact, Implementation Plan, Test plan, Work estimation and Promotion plan.

The crucial tasks are enhancements, supporting the users and troubleshooting for the issues.

Solving of tickets logged by users in Clarify tool. Production support for functional abends.

Providing Root-cause analysis for the defects occurring in the application and providing permanent fix to these defects.

Attending change control meetings

Testing – UAT, Integration & smoke testing

Preparation of work packets, technical specs and test plans

Providing Year end, quarter end & month end support for the application.

EDUCATION

Bachelor of Technology (Information & Technology Engineering)

JNTU University, Hyderabad, Telangana, India

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