Freelance Writer Customer Service

E. Grace Scanlon

Raleigh, NC *****

571-***-**** ***********@*****.***

Employment History

● Freelance Writer and Editor

**** - *******

■ Includes ghostwriting/editing and sponsored posts on personal blog

● David’s Bridal - Springfield, VA; Raleigh, NC

Bridal Stylist

■ December 2018 - December 2020

● Urban Brokers, LLC - Washington, DC

Creative Director

■ 2019 - 2020

● Creating and editing content, including but not limited to articles, listing descriptions, and email and other communications

● The Teal Center - Arlington, VA

Front Desk Receptionist

■ 2016 - 2017

● Communicating with clients, data entry, completion of client paperwork, handling monetary transactions, scheduling

● Ann Taylor LOFT - McLean, VA

Sales Associate

■ February 2016 - August 2016

● Handling monetary transactions, customer service, sales

● Knights of Columbus Summer Fun Camp - Arlington, VA

Counselor

■ Summers 2010 - 2014

Skills

● Writing, editing, and proofreading

● Sales and customer service

● MLA, APA, Chicago style

● Social media and marketing content creation

Pinterest, Tumblr, Wordpress, Wix, Facebook, Instagram, etc.

SEO tools, such as Market Muse, Frase, and Yoast SEO

● Google and Microsoft Office Suites

● Canva; basic working knowledge of Adobe Photoshop and InDesign

● DSLR photography

Other

● Grace and Good Humor - graceandgoodhumor.com

Owner, writer, editor

■ 2017-2020

Education

● The University of North Carolina at Greensboro - Greensboro, NC

Bachelor of Arts in English

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