Customer Service Board Member

Heidi R Smith

**** ****** **

#***

Eustis, FL **726

Phone: 407-***-****

Email: *****.*****.**@*****.***

Objective

*Obtain a customer service position where I can maximize my people oriented experience, communication skill and my problem analysis and problem solving abilities.

*Secure a position that will enable me to use my strong communication and organizational skills, customer service background and my ability to work well with people.

*To solve customer's problems in an effective/ creative manner in a challenging position.

*To enhance my professional skillin in a dynamic and stable workplace.

*Seeking a position that will benefit from my customer service experience, positive interaction skills where my 14 years experience can improve the customer satisfaction.

*Obstain a positioin as a team player in a people oriented organization where I can maximize my customer service experience in a challenging enviroment to achive the corporate goals. Employment History

Return Clerk / Shipping & Receiving

05/2019 - 07/2021 Entertainment Retail Ent LLC 2840 Orange Ave, Apopka, FL Shipping and Receiving

Palletized Products

Load / Off Load Trucks

Inventory / Cycle Count

Process Returns

Book Shipments

Picking / Packing / Shipping Merchandi

Brand Ambassador

02/2016 - 07/2017 Advantage Sales 3922 Coconut Palm Dr # 300, Tampa, FL

*Promotes brand names, products and services

*Represents the company in a positive way

*Builds line sales volumes

*Interacts with customers and sales prospects

*Works with other team members

*Communicates with media

*Answers questions about the brand

*Provides complete information about the brand

*Maintaintes a regular customer data base

Medical Receptionist

08/2016 - 02/2017 Crigler Foot & Ankle Ctr 616 E Altamonte Dr # 205, Altamonte Spgs, FL I had previously worked with this physician while she was in her residency from medical school. Shortly after finishing medical school she opened her own practice up, which was about 5 years ago. Dr. Crigler contacted me back in August of 2016 asking if I needed a part time position. After hearing about her medical practice I decided it would be a good fit for me. She currently has one other employee besides herself and felt that she needed to expand. However after having to pay for another salary she came to the conclusion that her office could not afford the additional employee. So even with the one other employee saying "yes" we definitely need another if not two more people the owner was still unable to find it in the budget. She states that she wish it didn't have to come to this but she is unable to carry on with the way things were going. Education History

Issuing Institution Location Degree Received Course of Study Seminole State College Maitland, FL 2 Years of College or a Technical or Vocational School General High Tech Institute Orlando, FL Associate's Degree Healthcare Honors and Activities

Phi Theta Kappa

Additional Information

Volunteer:

American Caner Society: Relay For Life Board Member during 2010

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