Customer Service Data Entry
Resume:
Lilli McLean
Tieton, WA *****
**********@*****.***
Qualifications:
lOutstanding interpersonal skills.
lExtensive retail experience.
lQuick learner with great motivation.
lComputer proficient with data entry and programming background.
lKnowledge of Microsoft Word, Excel, Access, Power Point and Quick Book.
lProven leadership abilities.
lGood record of interacting well with senior management.
lExcellent customer service with numerous awards.
Experience:
Fred Meyers, Yakima, Washington, (April 2002- March 2011) Shoe Manager: Responsible for customer service, layout, freight,
display, sale signing, making labels, ordering, inventory, and overseeing and
directed shoe employees. I checked the computer to see whats going to change and upcoming events for the shoe Department.
K-Mart, Yakima, Washington, (April 1987-March 2002)
Men's Lead: Responsible for customer service, freight, layout, ordering, and inventory. Pricing and layout manager: I made sure that the department were getting layouts done on time, making
pricing corrections, sale signs, and overseeing other departments when the department leads are on leave.
Department Lead: Responsible for customer service, freight, layout, pricing, and inventory.
Teller: Responsible for counting the tills each day, balancing the store money, and making daily deposits. Front end supervisor: I was in charge of all the cashiers and scheduled their breaks and lunches. I helped checkers when they had problems and helped customers that had more serious issues. Cashier: Responsible for ringing up customer orders.
Taco Loco, Selah, WA (May 1982 to Jan. 1987)
Store Manager: I was in charge of restaurant operations.
Education:
Act Now: Yakima, WA
Micro soft Office and Business courses.
Eastern Washington University, Cheney, WA
Courses included Math and Computer.
Yakima Valley Community College, Yakima, WA
Business courses with a Certificate in Data Processing.
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