Customer Service Secretary

Haley Bachmann

***** * ***** *** * Jackson, MO **755 573-***-**** *************@*****.***

Summary of Qualifications

A proficient, dedicated, and hard-working person eager to partner with a great business environment. Very responsible, goal oriented with a strong work ethic. Able to balance multiple tasks and meet deadlines. My core strengths include:

Microsoft Word

Customer Service

Money Management

Communication Skills

Quality Part Testing

30 WPM

Education

General Studies

Saint Charles Community College Saint Charles, MO August 2010- May 2011

General Studies

Perryville Higher Education Center Perryville, MO August 2011- May 2012

Work Experience

Receptionist

Johannes Auto Sales Jackson, MO February 2022-Present

In my role as the receptionist, it is my duty to answer client phone calls; searching our database for vehicle parts when requested; payment acceptance/exchange of funds; assisting customers in retrieving ordered parts; packing/unpacking orders that are received/need to be shipped; and coordinated part catalog in computer system.

Unit Secretary

Southeast Hospital Cape Girardeau, MO September 2021-February 2022

In my role as unit secretary it is my duty to make sure that I use the best skill of customer service possible when it comes to the patients and the patient’s families. It is my duty to answer the phone and take information down when needed whether it be from another department or patient information. As a unit secretary it is also my duty too transfer phone calls to the correct nurse so that the correct information is given when a family member or close person too the patient needs an update. Also, as a unit secretary it is my duty to help the nurses when they need something or patient needs something.

Factory Technician

Toyoda Gosei Perryville, MO August 2012 – September 2021

In my role of working on the assembly line, I oversaw the parts manufacturing and the inspection of various injection molded plastic parts. These parts are used in multiple vehicle models and brands including Toyota, Honda, and Ford. I inspected multiple painted and chrome pieces that requires maintaining the highest production standards. While working at TG I learned multiple skills including 5S1Y, which is a Japanese method for organizing work areas in order to be highly efficient.

Cashier

Roziers Country Mart Perryville, MO June 2011 - August 2012

In my role as a cashier, I was responsible for accepting all forms of legal tender including cash, check and credit card. During my employment at Roziers, I was responsible for balancing my drawer at the end of the night and ensuring that all transactions were accounted for.

Hostess/ Food Prep

Tractors Classic American Grill Perryville, MO May 2006 – July 2012

While employed at Tractors, I learned how to perform basic food preparation including everything involved with maintaining a salad bar correctly while maintaining proper sanitation standards. I learned proper customer service and how to always treat the customer in the best way to make sure that they always felt welcomed.

References Upon Request

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