Front Desk Passenger Service

JARKIUS

R.

DUNIGAN

682-***-****

********@*****.***

objective

I am seeking to become a customers most

appreciated and esteemed asset in the

delivery of customer service. My attributes

includeI have an intellectual hard working

attitude focused on becoming an outstanding

front desk agent My goal to exceed a

customers expectation with every customers

encounter. I seek to obtain a position in

which provides vertical and horizontal top

chart growth levels.

Learn Love Live :

Profile

Team builder who is acutely

attentive to employees’ and

guests’ needs. Punctual problem

solver and avid multitasker.

Track record of being an

essential part of the management

team and instrumental in

providing effective solutions that

produce immediate impact and

contribute to the establishment’s

long-term success.

WORK EXPERIENCE

Hotel Front Desk Clerk, March 2006-August 2010

Holiday Inn Hotel& Suites

Canton, MS

• Greeted and registered guest

• Assisted with services such as

check-in, check- out, hotel biling

and other general inquires.

• Ensured guest wake up calls and

important standard messages were

done properly and promptly.

• Balanced hotel and guest accounts

including debit and credit card

transactions.

• Prepared and ensured

Housekeeping and incidents

reports were computed and

conducted promptly.

● Represented and handled hotel

guest in regard to any complaints or

request of any hotel services.

Front Desk Receptionist /Recreational Director and Bookkeeper 2010-2018

Guardian Angel Special Developmental Facility

Canton, MS

• Room assignments and

onboarding new hires.

• Using verbal and written

communication skills to

register and

accommodate clientele

and or patients

• Processing Cash, debit,

check, credit cards and

money orders on

• new and existing

accounts

• Maintaining and

updating patient’s files

and accounts

• Planning indoor and out

door activities

• Microsoft Word, Excel,

Point Presentation,

office, spreadsheets,

charting, and graphing.

• Accommodating patients

for discharge,

transportation to and

from the facility

• Two-way walkie with

kitchen staff, security

and maintenance

Passenger Service Assistant 2019-2021

American Airlines Medgar-Evers International

Airport Jackson, MS

• Assist

passengers

reservations,

Itinerary,

ticketing and

adjustments to

new or existing

Itinerary

• Greet passenger

and provide

necessary

information for

travel and gate

information.

• Keep passengers

informed and

makes announce

Alcorn State University

Music Education {vocal)

Lorman, MS

05/2001 to 08/2003

Long Island University

Bachelor’s

Fine Arts (Dance)

Brooklyn, NY

09/2004 to

08/2005

Canton High School High

School

Diploma

General Education

Canton, MS

1998-2001

PROFESSIONAL SKILLS

key skills and characteristics

• Budget Management

• Excellent listener

• Friendly, courteous, and service

oriented

Poised under pressure

Staff Training & Coaching

• Recruiting and Hiring Talent

• Quality Assurance

• Solid written and verbal

communicator •

Reference: (updated)2021

Lashonda Johnson-Walls

United Healthcare School District

Houston, Texas ph: 832-***-****

Edward J. Dunigan

Canton High School

Assistant Principal

Canton, Ms pH: 601-***-****

•

Jarkius R. Dunigan

Contact this candidate