Online booking system product manager

Bilal Abdessamed

Moumen

** ******* ****

+213*********

**, ********** *****,

Hussein dey, Algiers, Algeria

**********@*****.***

EDUCATIONAL BACKGROUND :

University of Algiers 2 – Algiers :

-Bachelor’s degree: English literature and civilization

-Master’s degree: Translation and Interpreting

CERTIFICATIONS :

Amadeus 1+2 levels: Amadeus Introduction to Reservations and Ticketing in Cryptic Mode + amadeus revalidation and reissue

Procurement and Logistics Certificate.

Skills for debating Certificate.

Audio Podcasting Certificate.

PROFESSIONAL EXPERIENCE :

Taiwan Trade Center Algiers: 23rd Nov 2020 Tele- Marketer (freelancer trade promoter and journalist) Main tasks:

- Target the major importers of industrial machines.

- Introduce them to the Taiwanese manufacturing.

- Arrange meetings between importers and manufacturers and assist with translation

- Conduct an article of every business meeting and share it with the Taiwanese community.

- Advertise for Taiwanese product on social media

Langkawi Tours (Your Beds Travel) – Algiers Product Manager: March 2018 – to present day

Main tasks:

- B2B Sales manager.

- Customer services.

- Team supervising and organizing.

- Contract negotiation with service suppliers

- Day to day coordination with IT support.

VOX ALGERIE – Algiers

Call Center (Costumer Service) 12 mar 2012 – 30 july 2012: Receiving clients queries and proceed the troubleshooting to finally solve them with the concerned team.

SKILLS

Computer proficient

Costumer service

Quick learner

Troubleshooting skills

Microsoft office, Word, PowerPoint

Conflict resolution proficiency

Cooperative team member

Energetic and organized

LANGUAGES

English Fluent

Arabic Fluent

French Fluent

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