Business Analyst Intern

BRIANNA D'SILVA

Ryerson University, International Economics and Finance (BA) 2022 Candidate

*******.******@*******.** 416-***-**** linkedin.com/in/briannadsilva SKILLS

Proficient in Microsoft Office (Word, Excel, PowerPoint, and Visio)

Knowledge of with Waterfall and Agile (SCRUM) software development methodologies

Experience with Jira, Confluence, and SharePoint

Versed in R

WORK EXPERIENCE

SCOTIABANK –BUSINESS ANALYST (PMO) GLOBAL BANKING & PAYMENTS Jan 2022-Present

Working in an agile environment

Formulating and defining the scope and objectives of projects based on user needs and applicable business systems and industry requirements

Developing new procedures for client needs

Providing ongoing tracking/reporting of project metrics in Jira and weekly status reports TANGERINE –PRODUCT, INVESTMENT INTERN Sept–Dec 2021

Assisted in the design, business casing, and development of a new product

Contributed to the development of acquisition, engagement, and retention strategies across prioritized segments

Provided pricing recommendations, best practices, and trends across the competitive landscape

Conducted customer and competitive research to benchmark product positioning and identified development and enhancement opportunities

CAAT PENSION PLAN –PEOPLE & STRATEGY DEVELOPMENT TEAM, INTERN

Aided the HR Team with content creation for internal and external documents

Curated skills-based courses for executive leadership and training purposes

Responsible for updating and maintaining internal SharePoint website

Lead the planning and execution of the “CAAT Culture” video May-Aug 2021

SCOTIABANK – GLOBAL ASSET MANAGEMENT, ASSOCIATE Jan-April 2021

Responsible for assisting in the development and maintenance of innovative, digital investment advice tools and advisor support pieces

Supported the production and execution of communication strategy across distribution channels.

Generated and published the Daily and Weekly Market Summary

Assisted in the migration of an internal site to a new modern one

Communicated with vendors to identify products that suited business needs SCOTIABANK – PRIVATE BANKING, BUSINESS ANALYST Sept-Dec 2020

Constructed an internal tracker for all Private Banking Job Aids and Forms

Contributed to ongoing data mining activities during development and post-implementation stage to ensure deliverables met project requirements

Provided business support by responding to ad hoc queries and MIS, providing guidance to user processes, and assisting with the implementation of systems enhancements SCOTIABANK – GLOBAL WEALTH MANAGEMENT, MARKETING INTERN May-Aug 2020

Supported the SWM team create and develop memorable virtual experiences for UHNW clients

Created a high-profile summary of SWM marketing material for the executive team

Identified, analyzed, and interpreted trends from data pertaining to engagement rates

Supported the development of various website re-launches and internal business tools

Facilitated meetings with executives, guiding them through various project launches SCOTIABANK – GLOBAL WEALTH MANAGEMENT, INTERN May-Aug 2019

Assisted the Mutual Funds team in placing trades daily with the Domestic Market

Processed outgoing wires to reconcile redemption orders as needed and settle purchase orders

Investigated and responded to internal/external requests and inquiries, contracted pre-book orders that were placed by Trust Officers

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