Manager Operations Kochi

AMRITHA ANILKUMAR

Junior Manager

AMRITHA NIVAS, KANNAMANGALM SOUTH CHETTIKULANGARA P O MAVELIKARA, MAVELIKKARA, KERALA, 690106, INDIA

952-***-**** ********************@*****.*** linkedin.com/ Date / Place of Birth: 19 /05/1998 - MAVELIKKARA Nationality: INDIAN Driven dispatcher with excellent leadership and problem solving abilities. Highly organised and proactive with solid understanding of scheduling actions, adjusting routes and prioritising issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Skills & Expertise

• Self confidence (Expert)

• leadership (Skillful)

• problem solving (Experienced)

• Team work (Expert)

• Communication (Expert)

Professional Experience

OVERNIGHT COURIER AND CARGO Kochi, KERALA

Customer care (05-Aug-2017 - 21-Nov-2018)

Shareing delivery status to customers Keeping

delivery proof in customer wise

Shipment follow up and mail reverts etc.

DTDC INTERNATIONAL AND DOMESTIC CARGO Kochi, KERALA RVP COORDINATOR (May 19th 2017 – Mar 02nd 2019)

Tracking and tracing.

Reverse pick up coordinating pick up details received company site. Shipment status shared through mail, phone call to customers and our company branches. Etc

ESI LOGISTICS Kochi, KERALA

Branch in charge (May 11th 2020 - Nov 12th 2020)

Ensured quality control of customer service with daily monitoring and customer feedback. Checked import export documentation to determine cargo contents. Responsible for service of domestic and international freight both inbound and outbound.

SHIPJET ECOMMERCE & COURIER SERVICE Kochi, KERALA Junior Manager ( Nov 20th 2020 – Jan 12th 2022 )

Manage daily flow of customers through custom POS system, ensuring the greatest customer satisfaction. Monitor and manage inventory with excel. Direct communication and compliance between funding sources, account executives and vendors to ensure timely equipment delivery &and payment. Education

BBA Retailing, Degree St Alberts collage Kochin, Kerala 05-Aug-2021 - 15-Jul-2023 (Pursuing) Courses

Logistics, ZABEEL INTERNATIONAL INSTITUTE OF MANAGEMENT AND TECHNOLOGY 7th Jun-2016 – 10th Jul 2018

Languages

Malayalam : Beginner

Hindi : Beginner

Tamil : Beginner

English : Conversational

Hobbies

Making or listening to music Gaming Art Cooking or baking Artistic activities such as painting

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