Customer service representative
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team. Employment History
Student Intern at L&M Enterprise, Westmoreland
July 2019 — September 2019
• Identified and maximized sales opportunities and increased customer retention rates.
• Settled any customer disputes in a professional and pleasant manner.
• Brought forth excellent customer service skills and a commitment to customer satisfaction.
Moreland Hill, Delveland
Ability to Work Under
Ability to Work in a Team
School leaving certificate, Frome Technical High, Westmoreland September 2013 — July 2018
University of the West Indies, Westmorland
September 2020 — November 2023
BSc Public Policy and Management (Pending)
Dr. Heather Ricketts from UWI
firstname.lastname@example.org · 1-876-***-****
Mrs. Terry-Ann James from Little London High