Customer Service Representative

Brittany Barnes

Customer service representative

Profile

Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team. Employment History

Student Intern at L&M Enterprise, Westmoreland

July 2019 — September 2019

• Identified and maximized sales opportunities and increased customer retention rates.

• Settled any customer disputes in a professional and pleasant manner.

• Brought forth excellent customer service skills and a commitment to customer satisfaction.

Details

Moreland Hill, Delveland

P.A Westmoreland

Jamaica

876-***-****

*****************@*****.***

Skills

Computer Skills

Fast Learner

Ability to Work Under

Pressure

Communication Skills

Ability to Work in a Team

Customer Service

Education

School leaving certificate, Frome Technical High, Westmoreland September 2013 — July 2018

University of the West Indies, Westmorland

September 2020 — November 2023

BSc Public Policy and Management (Pending)

References

Dr. Heather Ricketts from UWI

*******.********@*******.***.** · 1-876-***-****

Mrs. Terry-Ann James from Little London High

876-***-****

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