Customer Service Transportation Coordinator
Resume:
Roger Bruce
**** ******** **., ******, ** *****
T: 254-***-**** Email: **************@*****.***
OBJECTIVE: My goal is to be a part of a team where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.
Qualifications
Work Experience
Encompass 40 years of manufacturing experience, 30 years of customer service and technical service experience, and 30 years of supervisory and managerial experience.
Supervises personnel and plant operations: assists in planning, organizing, training, reporting, and coordinating activities of plant; supervises receipt, storage, and distribution of inventory, supplies, and equipment.
Leads personnel; supervises and trains crew; supervises work details.
Schedules plant production and shipments
Purchases parts for production
Handles human resource duties to include hiring and termination
Serves in a managerial role in charge of customer service
Proficiently maintaining inventory stocks
Insures deadlines are met
Knowledgeable in the area of manufacturing equipment and tools
Self-motivated, goal-oriented professional with a progressive track record, dedicated to surpassing objectives, visions, and goals
Craftmasters Laser and Fabrication Feb 2019-Present
Shipping Manager/Transportation Coordinator
Waco, TX
Prepare all parts that are ready by counting, labeling
and palletizing all items, signing off on route sheets and
getting all paperwork to office personell to prepare packing
list for drivers to take to the customers.
Coordinate with company drivers to get parts delivered
And meet all due dates.
Also I am the lead for assembly of an exercise machine manufactured
for a company from New York. Oversee shipping and delivery of
Machines going into new franchises, and do all customer relations with
their head people.
Head of hydraulic cylinder assembly for dealer in Oklahoma making
exercise equipment. Also coordinate the shipping and meet all due dates
for this company.
Hydraulic Fitness & Rehab Eqp. Co. August 2002-Jan 2019
Plant Supervisor/Purchasing Agent/Human Resource Manager
Belton, TX
Oversees day to day production schedules
Meets ship date expectations to customers
Purchases vendor parts
Administrates all human resource duties including hiring and termination of employees, and tracking vacation times.
Trains employees on equipment, safety, and expectations
Consistently worked at the same plant for over 30 years through several owners.
Hydra-Fitness/Henley Healthcare 1981-2001
Plant Supervisor
Belton, TX
Managed customer service phone service division
Verified correct parts, pulled needed parts, and shipped parts to the customer
.Directed a manufacturing plant of 40-45 employees.
Guides in areas of painting, assembly, crating, and shipping of all products
Administers human resource duties to include hiring and termination of employees.
Remained in this position until the company closed its doors in 2001.
Tom's Peanuts 1980-1981
Route Driver
Temple, TX
Delivered goods to vending machines stations
Stocked convenient stores with goods
Maintained products to insure they were up to date
Serviced machinery to ensure upkeep
Hydra-Gym Athletics 1977-1980
Manufacture Worker/Assembly Foreman
Prepared exercise machines to be painted.
Controlled powder coating, steam cleaner, and all power tools
Promoted to assembly foreman
Oversaw 8-10 employees
Set production schedules
Sustained inventory stock to correct level
Met shipping deadlines.
Education
School:
Temple High School 1977
High school diploma
References
Steve Campbell
Louis Gomez
Roger Bolin
John Gunter
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