Strategic-thinking, enthusiastic, and self-motivated professional with versatile experience in
supervising and training dogs, project management, patient care, and sales lead generation. Ability to develop and implement customized training programs based on dogs’ training needs and behavioral patterns and evaluate the effectiveness of implemented training programs. Familiar with creating and implementing therapy plans to increase an animal’s mobility and minimize any pain they may be experiencing as a result of an injury or a chronic condition. Proven capacity to resolve conflicts, de-escalate challenges and proactively resolve issues in a timely manner.
Expertise in working to improve a dog’s range of movement and provide pain management Skilled in monitoring dogs during assigned play & socialization times to prevent accidents Adept at organizing and training personnel in force protection, physical security and law Demonstrated business, financial & management skills to ensure maximum effectiveness Ability to develop positive & authentic relationships with people from different backgrounds Exceptional analytical & problem-solving skills to identify and resolve problems promptly Excellent communicate skills to clearly deliver vital information to upper-level staff Proficient in Microsoft Office Suite (Word, Excel, Adobe Photoshop), IBM SPSS, Illustrator Dog Daycare Supervisor
Healthy Hounds Playground Oct 2021 – Jan 2022
Oversaw and trained day care attendants adhere to safety methods and standards. Provided care and structure tailored to dogs’ needs based on behaviors displayed. Responsible for feeding dogs, cleaning tasks, and comforting dogs that are stressed. Monitored the day care room to ensure all dogs are playing safely and behaving properly. Trained to learn our methods and standards for safety and played with dogs when the situation calls for it.
Worked with unconfident dogs to increase confidence, provided medical care and removed dogs from situations as needed.
Project Manager
Inside Out Service LLC, Beltsville, MD Sep 2020 – Oct 2021
Provided oversight for the design and production of marketing communications. Coordinated, created and scheduled content, designs and periodic updates to company website.
Simplified navigation and content of the corporate website, resulting in a more streamlined user experience.
Received, analyzed and audited the cell phone data from legacy companies and assisted with technology migration.
Effectively strategized in regard to business goals, deadlines, schedules, budgets, needed resources and team member coordination.
Patient Care Specialist
Herbiculture, Burtonsville, MD Mar 2019 – Aug 2020 Communicated with physicians, management, and remote office staff. Scheduled various patient appointments, tests and procedure using a computerized scheduling system.
Helped clients maintain optimal health by overseeing medication administration and all doctor’s appointments.
Ensured thorough completion of all necessary patient forms with appropriate signatures and copies of insurance cards.
Obtained authorizations, scheduled referrals, entered lab orders and appointments, verified insurance, processed patient forms, letters and recall notices. Merchandise Lead & Stand Manager
Seasonal Celebration LLC, Potomac, MD Sep 2018 – Nov 2019 Led all planning strategy execution, project management for finance/capital expenditures. Maintained customer relationships by visiting with store managers and employees. Actively analyzed data in an effort to build on and enhance product marketing strategies. Analyzed basic merchandising data in spreadsheets and provided recommendations. Ensured good supply chain, product sourcing, product management, vendor management MATTIE TAYLOR
*************@*****.***
Silver Spring, MD 20901
PROFILE SUMMARY
SKILLS
CORE COMPETENCIES
Project Management
Defensive and Control Tactics
Observe Dogs’ Behaviors
Designed Care Programs
Handle Aggressive Canine
Behavior
Positive Reinforcement
Team Supervision & Leadership
Sales Leads
Community Outreach
Strategic Road Mapping
Financial Planning and Profit
Analysis
Manage the Entire Sales Cycle
Retention Initiatives,
Operational Analysis
Selling Products & Closing Deals
Performance and Profit
Optimization
Vendor Relations & Negotiation
Budgets, Finance, and Payments
Sourcing Potential New
Customers
Bachelor of Arts (B.A) In Sociology
McDaniel College 2018
Organization and Project
Management
CPR
Greenbits Platform; MJ
Platform by Zoltrain
MT
PROFESSIONAL EXPERIENCE
CONTACT
EDUCATION
CERTIFICATIONS