Faisal Galib

Santa Clara, CA,*****

Home: *** ******** ***, ****: 669-***-****

adquvz@r.postjobfree.com

Junior Linux Administrator

SUMMARY.

Passionate junior Linux Administrator with over 4 years of experience in the industry. With my educational and professional background in Linux Systems Engineering and Cloud Technology I would like to seek a challenging career with a progressive organization that could leverage my technical experience to the fullest potential and align my growth with the growth of the organization.

Work Experience:

LinkedIn, Sunnyvale, CA.

Linux System Administrator, October 2019 – present.

Highlights:

Red Hat Enterprise Linux,/ CentOs Ubuntu

Apache, DNS, NFS, ESXI-VMware.

Hold 3 Cloud Certifications

AWS infrastructure, Security, and Enterprise Technologies.

Involved in installing Linux OS, software, monitor performance, applying patches and troubleshooting alerts.

Supported in virtualization VMware ESXi hypervisors server and performed troubleshooting on the servers..

Responded to client account questions.

Install, upgrade, support and troubleshoot Linux Red Hat/Ubuntu Server and MAC OS.

Imaging laptops and desktops.

Provide help desk support to end-users of proprietary software

Document all issues and generate reports detailing common problems and error trends.

IT Support Technician (EMR CPR - Enterprise IT Services) at Sunnyvale, CA. 02/2018 - 02/2019.

●Ticket and workload management utilizing customer provided ticketing system – Microsoft Office 365.

●Provide support to end users on variety of issues ranging from hardware, software, and account management.

●Troubleshoot desktop operating system, application errors and PC hardware issues.

●Troubleshoot minor server-hardware issues.

●Manage trouble tickets from inception to closing, including tracking resolution progress and updating customers on ticket status.

●Provide OS and database maintenance.

●Designing and maintaining a network of computers/servers.

●Providing IT support to staff and customers, as well as responding to server and network issues.

●Running hardware diagnostics and replacing failing parts in a timely manner.

●Upgrading internal system components, including CPUs, memory, hard drives, and network cables.

Skills:

●Good understanding Windows 10, Red Hat Linux.

●Experience in Microsoft Office and other desktop applications

●Install, upgrade, support and troubleshoot for printers, computer hardware.

●Good understanding of hardware peripherals and troubleshooting in laptop and desktop

●Performs general preventative maintenance tasks on computers, laptops, printers

Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment

●Customize desktop hardware to meet user specifications and site standards.

●Performs work in compliance within specified warranty requirements.

●Returns defective equipment/parts to maintenance inventory, document customer.

Education and Certifications

●Micro-Masters Program of Cloud Computing Architect, University of Maryland Global Campus [ID:0e1b8f9e355744a79744f670b5c2ba43] – 2020.

Certifications:

●AWS Certified Solution Architect – Associate. Nov.2019 [LD4CFVGKHF41QSSC].

●Red Hat Certified System Administrator (RHCSA8) - RedHat Academy.

●CCNA-Routing and Switching - San Jose city college.

●CompTIA Certifications in A+, Network+ and Security+.

●Excellence Customer service.

References: [Available upon request].

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