Raven Cross
Compassionate Registered Nurse Practitioner with over 10 years of experience in offering comprehensive patient care in clinical behavioral health detailed environments. Work well with diverse patient population and foster trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
As my progression in the nursing care field advances, I have decided to gear towards approaching the care of my patients in amore holistic manner, incorporating thoughts, behavior and relationships as it relates to their individual health. My proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. I look forward to experiencing this next height of my career with a preceptor who also shares the values of the patients whole being and learning different types of healing techniques.
Contact
Address
Hayward, CA 94541
Phone
*********@*****.***
Skills
Patient and family advocacy
HIPAA education
Preventative health
Medication Administration
Patient counseling
Precepting
Family Education
Shared governance
Family advocacy
Software
Epic Software
Work History
2018-12 - Current
Registered Nurse
Stanford Valleycare Hospital, Pleasanton, CA
Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
Educated family members and caregivers on patient care instructions.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Prepared patients for surgery, educating patients and family members on surgical procedures.
2018-02 - 2018-07
Travel Registered Nurse
Highland Hospital, Oakland, CA
Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
Administered comprehensive dialysis treatment to wide range of patients, including indigent and low-income patient populations.
Educated patients about surgeries and provided treatment plan documentation.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
2017-08 - 2018-02
Registered Nurse
Duke University Health System, Durham, NC
Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to patients daily.
Investigated and resolved issues affecting hospital operations and patient care, including power or system outages, patient or family grievances, security issues and employee issues.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
2015-02 - 2017-08
Registered Nurse
St Marys Hospital, Richmond, VA
Implemented care plans for patient treatment after assessing physician medical regimens.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
Motivated nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
2008-10 - 2015-01
Licensed Practical Nurse
Holiday House Of Portsmouth, Portsmouth, VA
Completed pre-admission screenings and physical and mental health assessments for psychiatric patients.
Administered medications and assessed side effects, successes and failures of new medications.
Partnered with social workers, counselors and doctors to develop plans of care.
Assisted in calming patients using recognized best practice techniques with help from assistants and guards.
Trained family members in how to care for patients and manage individual conditions.
Cultivated rapport with patients and caregivers, utilizing effective communication with parents and children of all age groups.
Helped young patients feel comfortable with procedures and immunizations.
Observed and reported patient condition, progress and medication side effects to accurately document updates.
Facilitated on-site activities, support groups and outings for clients.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Changed out tracheostomies, gastrostomy buttons and catheters regularly to prevent infection or other problems.
Education
2012-08 - 2014-08
Bachelor of Science: Nursing
Norfolk State University - Norfolk, VA
2018-02 - Current
Master of Science: Psychiatric Mental Health Nurse Practitioner
Walden University - Minneapolis, MN
Certifications
2020-02
ACLS