Front Desk
Resume:
PK
PRABHJOT KAUR
Professional Summary
Highly motivated and energetic individual with experience in high-level executive support roles. An organized professional who is dedicated and excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals.
Work History
Hyatt– Front Desk Staff
India
●Supervising daily operations, finding a way to ensure customer satisfaction.
●Booked large groups for weddings, seminars, conferences, and other events.
●Provided services efficiently and with a high level of accuracy.
●Greeted and assisted guests by gathering information pertaining to reservations or requests.
●Offered appropriate reservation options based on expected attendees when coordinating events.
●Prepared bills for customers and delivered to rooms on the day of check-out.
●Provided best service and help to guests upon check-in.
●Answered and directed phone calls to appropriate persons.
●Performed various clerical functions associated with the respective department.
Taj Resorts– Assistant Supervisor
India
Assist in planning and setting up special events.
●Oversee health code compliance and sanitation standards.
●Oversee all front and back of the house resort operations.
●Ensuring that checklists, requisitions, and proper opening and closing functions are completed each shift.
●Analyze staff evaluations and feedback to improve services.
●***************@*****.***
Etobicoke, Ontario MW7B7
Skills
●Guest accommodations
●Office and staff streamlining
●Quality assurance
●Interpersonal communications
●Outstanding communication skills
●Cash Handling
●Team building
●Smart Serve certified
●Certified in Food safety handling
●Meticulous and organized
● Multi-line telephone skills
●Microsoft office proficiency
Education
Lambton College
Mississauga
Post Graduate: Hotel and Resort Management (Present)
Allied college of hospitality and culinary arts
( Chandigarh, India )
Degree in Hotel Management (
Hiring Manager,
Dear Hiring manager,
I want to apply for your company.
I am an adaptable professional who has been consistently praised as adaptable by my co-workers and management. Over the course of my nearly 4 years of carrier, I've developed a skill set directly relevant to the Supervisors role with good Customer relationship management skills. Overall, I have consistently demonstrated critical thinking, leadership, and creative thinking abilities in every aspect of my past carrier at multiple properties, and I invite you to review my detailed achievements in the attached resume.
After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on my specific skills and abilities that will benefit your organization.
Thank you for your consideration, and I look forward to hearing from you soon.
Sincerely,
PRABHJOT KAUR.
Contact this candidate