Sumandeep Kaur
Winnipeg MB
*************@*****.***
Skills
Schedule oversight
Team development
Training and mentoring
Opening and closing procedures
Experience
September 2020 to Current
Jameson and Company holding inc Winnipeg, MB
Shift Manager
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Shift Manager
April 2018 to July 2020
Andy Bates Restaurant ltd Vancouver, BC
Upheld company standards and compliance requirements for operations and cleanliness.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education Training
2019 Columbia College Vancouver, BC
Associate of Arts Arts