Store Manager Customer Service
Resume:
PROFILE
I have over ** years of retail experience. I have held roles in customer
service, sales, Key holder, management, store manager, district visual leader, district store manager trainer, and acting “mum” Multi Unit Manager. I have enjoyed the daily life of retail and enjoy customer interaction. I Strive from recruiting, coaching and growing my team and watching them Learn and grow with just as much passion as myself.
EXPERIENCE
BRANCH RELATIONSHIP MANAGER- WESTBURY BANK-WEST BEND WI-OCTOBER 2021 TO CURRENT
Responsible for all operation duties. Keep employees motivated in connecting with the clients. Be out in the community and be a brand ambassador for the company
Pnc bank-Universal banker- west bend- wi-April 2021-October 2021 Help service all clients with all banking needs.
“PSM” Prestige Store Manager - Ulta Beauty - Menomonee Falls, WI - 2019 to April 2021
Represent the prestige side of business. Make connections with reps and support them in sales and organizing events to build cliental through the knowledge of products, such as ingredients and how to use products. Exceed business goals and support team in any way needed. When GM out of business I am acting GM and make schedules to drive business results, set planograms, set ad, and do markdowns. In charge of making salon staffed and successful. Convert guests to getting haircuts/color. Convert guests to get eyebrows waxed/tinted.
Store Manager - Torrid - Brookfield Square, WI - 2017-2019 Store manager responsibilities. Consistently make KPIS, recruit, train, coach, give feedback to associates. Make schedule to exceed business goals. I was given the responsibility of district visual leader and district store manager trainer which lead me to travel and grow people. My store was the example TINA STRUEBING
6926 Druid Lake Road
Hartford, WI 53027
*************@*****.***
to the district of how a store was to look, visually and how to meet/exceed goals.
Store Manager - Rue 21 - Brookfield Square, WI - 2016-2017 To be a strong leader and Drive business results.
Store Manager - Maurices - Hartford, WI - 2011-2016 To be a sales leader in the store with consistent service and selling techniques. To support the team in achieving store goals and developing the staff by hiring, training and developing a strong team. Give the best customer service to all customers by showing them that we care about them. Show them how to build a fabulous wardrobe that works for them! Assistant Store Manager - Fashion Bug - Hartford, WI - 2005-2011 During my years at fashion bug I served as a part-time assistant manager. As an assistant manager, I was given daily, weekly and monthly sales goals to achieve. Additionally, I was required to open and close the store. Assistant Managers/key holders were required to coach sales associates and help achieve their sales goals. Make visual presentation to impact customers wants and need for our product.
EDUCATION
Hartford Union High School- General studies - Graduated 1994
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