Customer Service Phlebotomist

Jennifer C. Rodriguez

To obtain a position that provides valuable experiences in administrative

procedures that may assist me in my future career development. 2906 Piper Rd, Pearland, TX 77584

Phone: 832-***-****

Email:******************@*****.***

EXPERIENCE

HCA Houston Healthcare Medical Center

August 2019-Present

Phlebotomist (PRN)-Full-time

● Collect Morning Lab Samples on up to 20+ inpatients every morning

● Assist MLT/MT with anything they may need help with

● QC checks for Glucometers

● Check and record Fridge/Freezer/Incubators Temperatures

● Batch and organiz Micro Specimens for send out

● Centrifuge and separate serum/ plasma for send out

● Fax lab results to physicians’ offices maintaining patient confidentiality.

● Understand and perform all safety, infection control, and OSHA Blood Borne Pathogen guidelines.

● Desk Duties (Answer Phones, order tests, file paperwork etc.)

● Perform routine venipuncture’s on Inpatients, Outpatients ranging from birth to 99+years of age

● Sanitize and make other preparations for routine blood collection and other procedures

● Collect and organize patients’ specimens for testing

● Enter patient data in computers utilizing HIPPA Policies

● Communicating with patients to obtain information, explain procedures and eliminating fear and anxiety

● Educate and answer any questions the patients have about their lab tests HCA Houston Healthcare Pearland

May 2019-August 2019

Phlebotomist (PRN)

● Desk Duties (Answered Phones, ordered tests, filed paperwork etc.)

● Performed routine venipuncture on Inpatients, Outpatients ranging from birth to 99+years of age

● Sanitized and made other preparations for routine blood collection and other procedures

● Collected and organized patients’ specimens for testing

● Entered patient data in computers utilizing HIPPA Policies EDUCATION

San Jacinto Community College Pearland High School Major: Phlebotomy Pearland, TX

Houston, TX 2010-2013

2018-Completed

SKILLS

● Good Interpersonal

communication skills

● Accuracy and attention to details

● Self-Motivated

● Multi-Tasking

● Fast Learner

● Customer Service Focused

● High attention to details

● Highly skilled in providing

quality services to patients

● Computer literate (Microsoft

Software, Meditech)

● Possess excellent patient-relations

skills

● Produce quality work even when

under tight time constraints

LANGUAGES

Bilingual: Fluent in Spanish

Contact this candidate