Customer Service Administrative Assistant

Deznie Woodson

Baltimore, MD *****

***************@*****.***

+1-443-***-****

Authorized to work in the US for any employer

Work Experience

Security Officer

Allied Universal - Baltimore, MD

August 2021 to Present

• Patrolled Morgan State University

• Effectively communicated pertinent information to employees

• Documented reports of suspicious activity

Administrative Assistant

FutureCare

March 2021 to July 2021

• Maintained all files, schedules, etc.

• Scheduled appointments

• Directed phone calls

• Managed incoming and outgoing mail

• Approved timesheets

• Provided friendly customer service

Stager

Amazon fullfilment Center - Baltimore, MD

May 2020 to October 2020

• Use forklift to place items to correct loading dock

• Create pallets

• Sort and label items

Usher/Ticket Taker

Towson cinemark and XD

April 2019 to March 2020

Clean theaters lobbies and bathrooms, rip tickets provide customer service, check bags & lift 20+ Pounds of cleaning supplies

Education

Reginald F Lewis High School

Baltimore, MD

September 2016 to September 2020

Skills

• Customer Service (3 years)

• Heavy lifting

• Customer support (2 years)

• Security (3 years)

• Loss prevention (1 year)

• CCTV (Less than 1 year)

• Surveillance

• Supervising Experience

• Stocking

Certifications and Licenses

Guard Card

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