Executive Assistant/Protocol Manager

AZUBUIKE, NNAMDI

**, *********** ****** *** *** palace way okota

E-mail: adqudy@r.postjobfree.com

Telephone: 080*-***-****

Career Profile:

I am a passionate goal oriented executive with a strong drive for excellence. I thrive in a fast paced environment where my deliverables are measurable and directly impact the bottom line of the business.

My prior role as Hub Officer entails carrying out an oversight of operational processes within UPS operations and ensuring interface with stakeholders ensures that UPS provides exceptional service delivery and value added service to our customers.

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Personal Information

Date of Birth: 20th June, 1985

Sex: Male

Education

BSc. Sociology and Anthropology 2008

(Second Class Upper Division)

Imo State University - Owerri

Working Experience

Executive Assistant/Protocol Manager December 2018 – Present

Taurus Oil & Gas Ltd

Ikoyi – Lagos

Task Complexity

Plan and direct all administrative, financial and operational activities for the CEO and other executives

Organize and prioritize critical issues and required information for the executive to facilitate efficient decision making.

Act as confidant and advisor to the chief executive, while also acting as a sounding board for ideas.

Deploy cross-functional expertise that boost company culture and productivity.

Mediate disputes and solve problems.

Processing of travel documents as well as purchasing of airline tickets for all official trips within and outside the country.

Overseeing activities of Drivers and mail dispatch officer

Interfaces with external bodies including embassies, travel agents, Airlines etc for administration and liaison purposes

Creates a distraction-free environment so relationships can be developed, issues can be resolved and all objectives met.

Sales Officer September 2015 – April 2018

World wide commercial ventures(wwcvl)

Matori mushin- Lagos

Task Complexity

Collation of customer orders via a tab

Prompt and reliable delivery as at stipulated time

Liaising and working hand- in- gloves with medical reps. to ensure customer satisfaction.

Team Lead Returns Department September 2014 – August 2015

Dealdey Limited

ILupeju – Lagos

Task Complexity

Collation and Processing of cancelled orders which is sent to inventory

Application of On – Time 360 in assigning shipments to dispatch

Use of Variance Report Sheet in the verification of data

Manage performance, Operations and Admin.

Application of Enterprise Resource Planning software(ERP) as an integrated system that operates in real-time without relying on periodic updates

Application of ERP as a common database that supports all applications

Application of ERPas a consistent look and feel across modules.

Hub/Procurement and Warehouse Supervisor (Contract) December 2013 – September 2014

United Parcel Service

Gbagada – Lagos

Task Complexity

Carry out wall sweep.

Inventory Management.

Supplier evaluation and selection.

Contract negotiation.

ROI Analysis

Processing of import volumes.

Reports to the preload Manager.

Responsible for preload activities in the hub.

Ensures correct work methods are applied consistently.

Tracks and document import volume flows in/out of Lagos hub center.

Performs the release of import packages for delivery in Lagos and outstations.

Processing of inbound packages (metro and import) and ensure maintenance of service commitment.

Interfaces with brokerage, customer service and security and package information departments.

Ministry of Environment (NYSC) July 2009 - July 2010

Department of Forestry

Birnin - Kebbi

Presenter – Youth connection April 2009 – June 2009

Orient FM

Owerri - Imo

Task Complexity

Proffering workable ideas and realistic solutions to the problems affecting the youths.

Enlightening and educating the youths on various challenges they encounter in present day society.

Having entrepreneurs of repute come on the platform to share their experiences and possibly empower the youths.

Customer Service Advisor June 2012 - August 2012

World ‘n’ Traveland

14A Apapa Lane

Dolphin Estate

Ikoyi - Lagos

Task Complexity

Enlightening and educating customers on new products and initiatives

Periodic provision of weekly and monthly reports to the Line Manager

Consistently build customer loyalty via provision of superior customer service Receiving and processing of customers’ Packages while ensuring strict compliance to the company’s operational guidelines

Take action on feedback from Line manager while ensuring continuous improvement on performance

Professional Qualification

Effective Communication for Program and Project Stakeholders and Teams – Nov. 2021

University of Maryland, College Park.

USA.

Public Policy April 2022

Blavatnik School of Government, University of Oxford

United Kingdom.

Personal Skills

Strong interpersonal skills

Problem solving and analytical abilities

Team building and People Management Skills

Customer focus and good communications skills

Screenwriting

Hobbies

I play basketball in my pastime and I take great delight in writing

Referees

Anthony Nkemakolam

Financial Crime Compliance

Standard Chartered bank

2nd Floor 105b Ajose Adeogun Street

Victoria Island, Lagos

Contact: 080********

Lawrence Eke Okafor

Competitive Business Services limited

Reinsurance house 5th floor, 46 marina, Lagos

Contact: 080********, 080********

Ukaonu Elizabeth

NCCE Abuja

Contact: 080********, 090********

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