Assistant manager marketing and sales

MAMTHA.G

Cell: +91-754**-*****

E-Mail: ****************@*****.***

OBJECTIVE

To be associated with progressive organization that gives me scope to apply my educational and professional skills and provides me with advancement opportunity and knowledge empowerment.

EMPLOYMENT HISTORY

Working at “Shiva Texyarn Ltd” Coimbatore as Assistant Manager. (June 2016 to till date).

Worked at “MMIT Private Ltd” Chennai from May 2015 to April 2016 as AR caller and Medical coding.

Worked at “Zen tech Services” Bangalore as Customer Support Executive from October 2012 to Jan 2015.

KEY RESPONSIBILITIES HANDELED

Monitoring live calls and submitted leads.

Responsible for producing all disposition reports, all call center usage reports, all agent productivity reports.

Responsible for producing all kind of reports including Sales reports, Productivity reports, agent productivity reports, working in ERP,ERP training,maintaining stock detail, payment follow-up’s and providing team training about products.

Preparing internal order sheets.

Internal and External communications, Purchase orders.

Sampling, advising, assisting production and quality department.

Giving shipments instructions and following till delivery.

Monitoring quality and quantity of lead acquisition process.

Responsible for outbound canvassing crew for lead generation.

Utilizing time zone differences to further increase production.

Bridge between marketing and production department for product output.

Working with New Product Development team.

Coordinating with factory for materials production and stock following.

Handling marketing team.

PERSONAL AND PROFESSIONAL SKILLS

A customer oriented and excellent communicator possesses 9+ experiences as Customer Support Executive, AR Caller and Sales Coordinator.

Excellent in conveying the client’s requirement to the concern department.

Expertise in taking follow up on daily basis.

Expertise in working with a team.

Outbound and inbound programs.

Excel at lead source generation.

Excel at “getting job done”.

Flexible in all phases of the call center.

TRAINING AND TRADE FAIR ATTENDED

Attending trade fair at Shangai China for Paw Paw reusable diaper and Baby Products.

Attended four trade fair with Jaissha Traders Tirunelveli.

Attended trade fair with Tradex Marketing in Chennai.

Attended trade fair with SPP Marketing in Madurai.

Participated general textile trade fair in Goa.

Knowledge of voice modulation.

Accent Neutralization.

Other communication skills.

Voice process training.

Product Knowledge.

EDUCATION DETAILS

MBA – ISM in Bharathiar Distance University –Coimbatore (2022).

BSc – Computer Technology. K.S.R College of Technology – Tirchengode (2012).

HSSLC - Vasavi Higher Secondary School – Salem (2007).

SSLC – Then Malar High School – Dharapuram (2005).

LANGUAGES

Read : Tamil, English.

Write : Tamil, English.

Speak : Tamil, English, Kannada and Hindi.

Age : 32 years

Nationality : Indian.

Marital Status : Married.

Current Location : Coimbatore.

DECLARATION

I, hereby declare that all the information provided is true to the best of my knowledge and belief.

(G.MAMTHA)

Place: Coimbatore

Contact this candidate