Service Representative Front Desk
Resume:
Shantrelle A. Lowery
****************@*****.***
EDUCATION
Agape Christian Academy
High School Diploma
2006
Orange County Department of Children and families
Course Hours Completed/Additional home daycare hours completed
2013-2015
45 hours attained with 15 hours added to operate a home daycare
TEACHING EXPERIENCE
Shining Stars Early Learning Center
Teacher– K1-K2 teacher
10/2013-09/2014
Encouraging the positive development of children’s behavior
Influencing social interaction with children
Creating activities to go along with the Abeka curriculum
Diaper changing for K1 and potty training for K2 included
Keeping classrooms clean and tidy
Circle time that included singing songs about Jesus
Helping distribute snacks and lunches to children
YMCA
Co-teacher
08/2007-06/2008
Supervising Students and organizing outside a games
Assisting after school kids with homework assignments
Helping parents understand our program
Operating a radio to communicate with fellow co-workers
Using first aid kits to help wounded children
RELATED EXPERIENCE
Marshalls, Orlando, FL 12/2005-02/2009
Front Desk Customer Service Representative
Manage cash draw
Provide customer satisfaction
Check out shoppers
Organize and stock clothing and items
Process payments
Mentor fellow associates
Multi-task in various departments
Rainbows Stores, Orlando, Florida 12/2006 - 3/2007
Manager and Third Key Carrier
Assist Customers with general questions
Monitor employee’s in assisting customers
Provide Quality Service
Maintain up to date records/logs
Do cash drops over $1000 to bank
Assist in returns
Locking up store
Process Payments
Create Ideas to promote sales
Check off skew tickets of new merchandise
Train new employees
LANGUAGE
[English]
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