Phone Operator Customer Service
Resume:
Benjaminet Brown
Harrisburg, PA *****
**********.**@*****.***
Highly organized and detail-oriented Customer Service professional, seeking a challenging position in a growth-oriented organization where my professional skills would be fully utilized. Work Experience
Direct Care Worker
Public partnership - Harrisburg, PA
April 2014 to Present
Patient care, housekeeping, washing clothes, administering Meds, hygiene, assist with paying bills. Packer
Volt
January 2013 to October 2013
Scanned and pick products entered data in computer. Printed lables and notes prepared product to be shipped.
7/13-10/13 Packer Maple Donuts
Packed Donuts in clam shells coming off conveyor line Machine Operator
Aerotek (Arm&Hammer)
July 2013 to July 2013
Moen Operator, operated trolley, bailer work on wet line, hopper Occupational Therapist
Keystone Residence
October 2001 to February 2003
Responsibilities: Coordinate, supervised and assist clients' daily life routines, schedule appointments, managed finances, maintained daily reports, transport clients to and from their various appointments and activities.
Customer Service Representative
Pennsylvania Higher Education - Harrisburg, PA
January 1991 to October 2001
PA Higher Education Assistance Agency
Responsibilities: Assist student borrowers of their deferment, forbearance and repayment options prior to default status, process numerous federal and state government education loans; contact student borrowers/cosigners by use of Davox and Windows software in the attempt to collect payment on student loans.
Education
High School Diploma
Broadneck Senior High School - Annapolis, MD
1980 to 1985
Additional Information
Knowledge in various Microsoft office applications and strong data entry and processing skills.
Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve projected goals. Capable of achieving on-time task completion.
Respectful of people at various levels; accept constructive criticism, recognizes and give credit to associates.
Value and promote diversity; recognizes the importance of the "team effort" approach, exceptional work ethics.
Skills
Windows 95/98/2000 • Windows Vista • Customer Service/Relations
• Microsoft Word/Access/Excel • Microsoft Powerpoint • Receptionist/Front Desk Agent
• Lexmark printer/scan/fax • Peachtree Software • Multi-line Phone Operator
• Scheduling
• Data Entry
• Filing (alpha/numeric)
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