Front Desk Receptionist

KATHLEEN MEDINA WEBERG

**** ******* **** ***** ******* Park, CA 94928 707-***-**** (cell)

*************@*****.***

OBJECTIVES AND QUALIFICATIONS

To obtain an administrative position bringing over 30 years clerical experience and my excellent customer service skills to a positive work environment:

Accounting; typing 30 wpm, 10 key, heavy phones, computer literate

Friendly, compassionate, and professional attitude with excellent work ethics

EMPLOYMENT HISTORY:

DAAC Drug and Alcohol Alternatives Center, Santa Rosa Ca September 5th, 2016- Present

Administrative Assistant, Receptionist, Records Tech and Urinalysis Testing Administrator

Front desk Receptionist, Heavy phones, Check in Clients, Schedule, Urinalysis testing and billing

Windsor Care Center, Petaluma, CA 2011-2013

Receptionist/Accounts Payable Representative

Assistant to Administrator; composed letters and emails, answered heavy phones and created excel spreadsheets and audits

Greeted guests, operated the front desk and kept lobby neat and organized

Maintained accounts payable and generated checks for facility expenses

Assisted with payroll and admissions in the business office

Sansum Medical, Santa Barbara, CA 2001-2009

Claims Processor/Medical Receptionist

Examined and calculated medical claims for payments using California State guidelines

Utilized insurance websites and various computer programs to calculate patient responsibility

Answered several phone lines, fax, scan, copy, 10-key and filing

Maintained excellent rapport with medical patients, physicians and co-workers

Artis Incorporated, Santa Barbara, CA 1994 -2000 Supervisor of a National Arts and Crafts Telephone Call Center

Promoted from telephone sales operator to Supervisor after several record breaking sales seasons

Hired, trained and managed 20 employees in a busy marketing call center

Developed creative new concepts and sales incentives to successfully encourage my staff to meet and surpass the company’s sales goals

EDUCATION:

Watterson Business College ~Pasadena, CA - Micro Computer Accounting Diploma

Pasadena City College ~ Pasadena, CA - Business Economics Diploma

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